customer experience quality manager jobs in Pasig

TaskUs seeks a VP of Quality to drive global quality initiatives across eleven lines of business and lead a team of customer experience managers. The role focuses on delivering actionable insights and governance to improve customer experiences worldwide. The position requires a Six Sigma Black Belt, 15+ years in leadership within BPO/ITES, and exceptional...

Acquire Intelligence is seeking a Quality Analyst at its Ortigas site in Pasig City, Philippines. You will monitor agent interactions, ensure compliance with QA guidelines, and drive continuous improvement through coaching, data analysis, and trend reporting. The role requires a bachelor’s degree and 2+ years in BPO, with 1+ year in QA or customer...

Quality Assistant Manager/Manager(Contact Center Experience) TheQuality Assistant Manager/Manager will support the delivery of service excellence by working closely with the service delivery team. This role is responsible for advising on quality tools and best practices, monitoring service delivery performance, and identifying opportunities for process...

Job Description: About the role TheQuality Assistant Manager/Manager will support the delivery of service excellence by working closely with the service delivery team. This role is responsible for advising on quality tools and best practices, monitoring service delivery performance, and identifying opportunities for process improvement to enhance...

Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of...

Has responsibility for all customer facing activities and for providinga consistently high quality experience for new and existing customersin a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of...

Has responsibility for all customer facing activities and for providinga consistently high quality experience for new and existing customersin a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility,...

We’re looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. In this role, you’ll design and lead training and quality programs that turn customer insights into consistent, empathetic, and high-quality experiences. You’ll use data, coaching, and cross‑functional collaboration to raise service...

Lead Logistics Customer Experience Manager Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of...

Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of...

We’re hiring: Quality Manager (Minimum 4–5 years experience – BPO) Location: Pasig City | Onsite | Night Shift Account: Healthcare (BPO) Compensation ₱80,000 to ₱85,000 basic salary ₱10,000 allowance Qualifications (Strict) Minimum 4–5 years experience as Quality Manager in BPO Must have at least 4–5 years tenure in one company Strong...

Requirements:  Bachelor's degree in Garment Technology, Textile Technology, Industrial Engineering, or a related field.  At least five (5) years of experience in garment quality control, including at least two (2) years in a supervisory or managerial role.  Strong knowledge of garment construction, measurements, workmanship standards, fabrics, and...

Qualifications Bachelor's degree in Garment Technology, Textile Technology, Industrial Engineering, or a related field. At least five (5) years of experience in garment quality control, including at least two (2) years in a supervisory or managerial role. Strong knowledge of garment construction, measurements, workmanship standards, fabrics, and common...

The Customer Experience Senior Manager (Process Improvement) leads service excellence, process optimization, and quality assurance initiatives across customer support operations and digital service channels. The role drives continuous improvement through the implementation of service standards, quality frameworks, process controls, and AI-enabled solutions...

Description Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us. Our...

RYZE is hiring a Customer Service Manager to lead its global contact center from a remote Philippines-based team. You will oversee daily operations, drive service quality, and develop high-performing teams through coaching and performance management. You will collaborate with internal and external partners to address customer pain points, improve workflows,...

We are looking for an experienced Customer Success Manager to join a remote team supporting Australian clients. The ideal candidate will have strong experience in customer success with a proven ability to build long-term customer relationships, drive engagement, and ensure customers are getting value from the product or service. This role is suited to...

We’re hiring: Quality Manager (Minimum 4–5 years experience – BPO) Location: Pasig City | Onsite | Night Shift Account: Healthcare (BPO) Compensation ₱80,000 to ₱85,000 basic salary ₱10,000 allowance Qualifications (Strict) Minimum 4–5 years experience as Quality Manager in BPO Must have at least 4–5 years tenure in one company Strong...

We are looking for an experienced Customer Success Manager to join a remote team supporting Australian clients. The ideal candidate will have strong experience in customer success with a proven ability to build long-term customer relationships, drive engagement, and ensure customers are getting value from the product or service. This role is suited to...

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Manager working remotely as needed by the business in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work®...