customer experience quality manager

Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia’s growth...

Compensation: PHP 70,000 - PHP 100,000 - monthly Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we...

Company DescriptionAboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia’s growth...

Compensation: PHP 70,000 - PHP 100,000 - monthly Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we...

PERSOL in the Philippines is seeking a detail-oriented service associate to support survey operations and maintain data accuracy. You will handle mailbox enquiries, respond to emails within SLA, and provide concise case notes to the QS team. Working with project managers, you will help develop SOPs, compile daily/weekly service metrics, and assist in ad hoc...

VXI Global Holdings B.V. (Philippines) is seeking a Quality Analyst to monitor and evaluate transactions for exceptional customer service and technical resolution. You will deliver feedback to Operations for continuous improvement and support a fast-growing team of enthusiastic professionals. The role requires keen attention to detail and strong...

A staffing solutions company is seeking a QA Manager to oversee quality monitoring of customer interactions across calls, emails, and chats. This role involves shaping quality standards, coaching teams, and driving improvements in customer satisfaction. Applicants should have at least 4 years of experience as a QA Team Lead and strong expertise in quality...

Mission Key missions of the position Transformation of Customer quality organisation by keeping “customer Centric” approach Lead by example while solving complex quality challenges (internal and external) Creating agile and resilient team to overcome business challenges and demonstrate sustainability and product reliability Responsibilities Primary...

Company Description: You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

Confidential Careers seeks a Customer Experience Analyst to monitor frontline CSRs’ calls, emails, and chats and perform root-cause analysis to boost quality and client trust.The role covers transaction monitoring, reporting, targeted analysis, investigations of customer complaints, calibrations, call listening, and nesting support for new hires to...

Company Description: You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...

TaskUs seeks a VP of Quality to drive global quality initiatives across eleven lines of business and lead a team of customer experience managers. The role focuses on delivering actionable insights and governance to improve customer experiences worldwide.The position requires a Six Sigma Black Belt, 15+ years in leadership within BPO/ITES, and exceptional...

Sagility Philippines B.V Branch in Quezon City is seeking a Business Excellence Analyst to monitor customer interactions across multiple channels and provide actionable insights to improve quality, CSAT, and operational performance.You will coach agents, participate in process improvements, ensure HIPAA and QISMS compliance, and develop reports with trend...

Teleperformance is seeking a Quality Assurance professional to monitor and evaluate customer service interactions in a fast-paced call center environment. You will conduct QA evaluations using established scorecards and provide actionable feedback to drive continuous improvement.Ideal candidates will have a strong background in QA, customer service, and...

We’re looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. In this role, you’ll design and lead training and quality programs that turn customer insights into consistent, empathetic, and high-quality experiences. You’ll use data, coaching, and cross‑functional collaboration to raise service...

Role: Customer Experience Manager Employment Type: Full-Time - TalentPop Managed Service Location(s): Philippines + Africa Schedule / Time Zone Expectations: Days : Monday - Friday Hours : 7/8:00 AM to 4/5:00 PM US Eastern Time Flexible TalentPop Managed Service: This position is part of TalentPop’s Managed Services offering and will be...

Role: Customer Experience Manager Employment Type: Full-Time - TalentPop Managed Service Location(s): Philippines + Africa Schedule / Time Zone Expectations: Days : Monday - Friday Hours : 7/8:00 AM to 4/5:00 PM US Eastern Time Flexible TalentPop Managed Service: This position is part of TalentPop’s Managed Services offering and will be...

Role: Customer Experience Manager Employment Type: Full-Time - TalentPop Managed Service Location(s): Philippines + Africa Schedule / Time Zone Expectations: Days : Monday - Friday Hours : 7/8:00 AM to 4/5:00 PM US Eastern Time Flexible TalentPop Managed Service: This position is part of TalentPop’s Managed Services offering and will be...

Role: Customer Experience Manager Employment Type: Full-Time - TalentPop Managed Service Location(s): Philippines + Africa Schedule / Time Zone Expectations: Days : Monday - Friday Hours : 7/8:00 AM to 4/5:00 PM US Eastern Time Flexible TalentPop Managed Service: This position is part of TalentPop’s Managed Services offering and will be...

Role: Customer Experience Manager Employment Type: Full-Time - TalentPop Managed Service Location(s): Philippines + Africa Schedule / Time Zone Expectations: Days : Monday - Friday Hours : 7/8:00 AM to 4/5:00 PM US Eastern Time Flexible TalentPop Managed Service: This position is part of TalentPop’s Managed Services offering and will be...