call center manager

A Call Center Manager manages and leads the overall call center operations, with the primary role of ensuring efficient workforce utilization, appropriate staffing and scheduling, and consistent achievement of operational performance targets. TASKS: Managing the day-to-day planning, operations, and problem-solving of the call center to meet required...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Job Description: POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

Benefits Employee Recognition and Rewards Performance Bonus Government Mandated Benefits 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS Insurance Health & Wellness Life Insurance, HMO Time Off & Leave Sick Leave Responsibilities: Sales Leadership & Strategy Lead the team in meeting and exceeding...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Kodland, an international digital skills platform for children aged 7 to 17, is a growing startup operating in over 40 countries and educating more than 30,000 children worldwide. We are hiring a full-time remote enrollment specialist to sign up clients for trial lessons, answer questions, and ensure smooth enrollment.You must be available on weekends and...

Job Description: POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

About the job Call Center Quality Manager - Alabang TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manager (Alabang) Responsibilities Responsible for designing new processes for QC functioning to meet client specific requirements;...

We are a US wholesale supplier that sells only to licensed medical clinics (med spas, wellness, IV and longevity practices). We are opening our first outbound call floor at Cebu IT Park and are hiring the founding Call Center Manager. What you'll do: Recruit, hire, train and coach a new outbound team calling US clinics Build our appointment-setting process...

Sun Life Financial Philippines is seeking an operations leader for a busy Call Centre environment. You will optimize processes, implement efficiency measures, and manage resources to deliver high-quality customer service.Lead teams, set goals, and monitor KPIs while aligning operations with corporate objectives. Join a global financial services leader...

iQor CXBPO in the Philippines is seeking an experienced Call Center Operations Manager to organize and direct the day-to-day activities of the center. You will manage, train, and guide call center supervisors, perform resource planning, and analyze call-center statistics to optimize performance.The role requires 5+ years in call center leadership and at...

Job Description: POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide...

About the job Call Center QA Manager - Cebu City About the job QA Manager (Cebu) Schedule: Shifting Schedule Responsibilities Manage a team of 15-20 quality analysts. Monitor agents for compliance with established processes, policies and guidelines. Work with the supervisor and/or team lead to provide feedback and coaching to agents based on...