associate it helpdesk

About the job Associate Helpdesk Analyst Job Title: Associate Helpdesk Analyst Location: Manila Work Setup: Hybrid: Monday/Wednesday Onsite | Tuesday/Thursday/Friday - WFH Schedule Options: 8:00 AM to 5:00 PM Salary Range: PHP 40,500/month Job Summary: The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring...

Position Description: Consultant – Junior Consultant, Contact Center will handle enquiries and requests sent by managers, members and non members using HR Service Center tool. These are the members that require extensive supervision as they have not demonstrated routinely work. Members who will be under this role are: PH Liaison officer, members in...

Key Responsibilities: Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts Analyze customer issues and deliver effective solutions promptly and professionally Retrieve and document customer information, activities, and changes...

Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts Analyze customer issues and deliver effective solutions promptly and professionally Retrieve and document customer information, activities, and changes accurately within the database...

CNX, located at Naga, Philippines, is seeking a Customer Support Associate I to handle inbound/outbound calls and online inquiries, delivering reliable service and resolving routine problems. You will greet customers professionally, document interactions accurately, and support ongoing customer satisfaction initiatives.The role requires a high school diploma...

Job Title: Associate Helpdesk AnalystLocation: ManilaWork Setup: Hybrid: Monday/Wednesday Onsite | Tuesday/Thursday/Friday - WFHSchedule Options: 8:00 AM to 5:00 PMSalary Range: PHP 40,500/month Job Summary: The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business continuity by resolving incidents and service...

DFNN Inc. is forming an in-house Customer Service team in Silang, Cavite to support its regulated gaming operations. The Customer Service Associate will handle inquiries, resolve issues, track tickets, and ensure a smooth user experience across the platform.The role requires experience in customer service or chat support, strong English and Tagalog...

The Iloilo City-based Concentrix is seeking a Customer Support Associate I to handle inbound/outbound calls and online inquiries, delivering courteous service and problem resolution aligned with client KPIs.You'll greet customers professionally, maintain basic product knowledge, document interactions, and seek opportunities to upsell while ensuring accurate...

Concentrix in Baguio, Philippines, is seeking a Customer Support Associate I to handle inbound and outbound calls and online inquiries, delivering high-quality service and resolving routine problems. You will use available tools to clarify needs and ensure accurate account notes, while maintaining courteous, professional interactions with customers.The role...

Wipro Limited is hiring a Medical Associate in Cebu City, Philippines to provide effective technical support for healthcare processes and meet service level agreements. You will handle patient inquiries, payments, and system updates across Medusind PMS tools while maintaining high customer satisfaction. Role requires a college degree and strong communication...

Concentrix is seeking a Customer Support Associate I in Mandaluyong to interface with customers via calls or online channels. You will provide frontline service, resolve routine problems, and maintain records in our systems. The role emphasizes empathy, accuracy, and teamwork in a fast-paced setting. Ideal candidates hold a high school diploma and can...

Concentrix Manila is seeking a Customer Support Associate I to interface with customers via calls or the Internet and to provide service support and resolution of routine problems. You will ensure KPI targets are met, clarify needs, and maintain product knowledge. Ideal candidates have a high school diploma with 3–6 months of relevant experience, strong...

About the role The Helpdesk Associate/Service Desk Associate is responsible for the first-level technical support to employees concerning hardware failures. Key responsibilities Serves as liaison between staff and the IT Departments to resolve issues Responsible for providing feedback to employees on problems not immediately resolved Administers helpdesk...

Concentrix in Makati City is seeking a Customer Support Associate I to handle inbound and outbound calls and online inquiries, delivering reliable service and resolving routine issues. You will use published materials and internal resources to assist customers while aiming to meet contractual KPIs. The role requires basic computer skills, a customer-focused...

Concentrix Megamall iRecruit Engage 2025 is seeking a Customer Support Associate I who interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. This role provides customer service support and resolution of routine problems regarding the client’s products or services.The position emphasizes...

Concentrix in Quezon City, Philippines, is seeking a Customer Support Associate I to handle customer inquiries via calls or online channels, ensuring service levels align with KPIs. You will clarify needs, provide resolutions, and maintain product knowledge while delivering courteous, professional support in a fast-paced environment. The role emphasizes...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work...

Key Responsibilities: Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts Analyze customer issues and deliver effective solutions promptly and professionally Retrieve and document customer information, activities, and changes...

Key Responsibilities: Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts Analyze customer issues and deliver effective solutions promptly and professionally Retrieve and document customer information, activities, and changes...