associate it helpdesk jobs in Manila

About the job Associate Helpdesk Analyst Job Title: Associate Helpdesk Analyst Location: Manila Work Setup: Hybrid: Monday/Wednesday Onsite | Tuesday/Thursday/Friday - WFH Schedule Options: 8:00 AM to 5:00 PM Salary Range: PHP 40,500/month Job Summary: The Associate Helpdesk Analyst serves as a central point of contact for IT support, ensuring business...

Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contractsAnalyze customer issues and deliver effective solutions promptly and professionallyRetrieve and document customer information, activities, and changes accurately within the...

Key Responsibilities:Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contractsAnalyze customer issues and deliver effective solutions promptly and professionallyRetrieve and document customer information, activities, and changes accurately...

Concentrix Manila is seeking a Customer Support Associate I to interface with customers via calls or the Internet and to provide service support and resolution of routine problems. You will ensure KPI targets are met, clarify needs, and maintain product knowledge. Ideal candidates have a high school diploma with 3–6 months of relevant experience, strong...

Position Description Consultant – Junior Consultant, Contact Center will handle enquiries and requests sent by managers, members and non members using HR Service Center tool. These are the members that require extensive supervision as they have not demonstrated routinely work. Members who will be under this role are: PH Liaison officer, members in need of...

Concentrix is seeking a Customer Support Associate I in Mandaluyong to interface with customers via calls or online channels. You will provide frontline service, resolve routine problems, and maintain records in our systems. The role emphasizes empathy, accuracy, and teamwork in a fast-paced setting. Ideal candidates hold a high school diploma and can...

Concentrix in Makati City is seeking a Customer Support Associate I to handle inbound and outbound calls and online inquiries, delivering reliable service and resolving routine issues. You will use published materials and internal resources to assist customers while aiming to meet contractual KPIs. The role requires basic computer skills, a customer-focused...

Concentrix Megamall iRecruit Engage 2025 is seeking a Customer Support Associate I who interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. This role provides customer service support and resolution of routine problems regarding the client’s products or services.The position emphasizes...

Concentrix in Quezon City, Philippines, is seeking a Customer Support Associate I to handle customer inquiries via calls or online channels, ensuring service levels align with KPIs. You will clarify needs, provide resolutions, and maintain product knowledge while delivering courteous, professional support in a fast-paced environment. The role emphasizes...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Company Industry: BPO Company Work Location: Pasig City Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site...

Key Responsibilities: Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts Analyze customer issues and deliver effective solutions promptly and professionally Retrieve and document customer information, activities, and changes...

Role Description Key Responsibilities: • Respond to customer inquiries via telephone and written correspondence, providing accurate and comprehensive information about insurance benefits, claims, and provider contracts • Analyze customer issues and deliver effective solutions promptly and professionally • Retrieve and document customer information,...

Bosch Philippines is seeking an IT Helpdesk specialist to provide end-user support and incident management in Manila. You will handle calls and emails, document issues, and collaborate with cross-functional teams to resolve technical problems.Responsibilities include remote troubleshooting, Windows OS updates, firewall configuration, and license management,...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Helpdesk Associate (Open for Undergraduates) Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese IT Helpdesk Associate (Open for Undergraduates) Company Industry: BPO Company Work Location: Pasig, Iloilo, or...

A technology solutions provider is seeking an Associate Helpdesk Analyst based in Manila. The role serves as a central point of contact for IT support, focusing on resolving incidents and service requests efficiently. The ideal candidate should possess strong communication skills, experience in customer service, and proficiency in Active Directory and Office...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Technical Helpdesk Associate (Open for Undergraduates) Company Industry: BPO Company Work Location: Pasig, Iloilo, or...

Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Specialist...

Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position:Cantonese Helpdesk Support Associate (Open for Undergraduates) Company Industry: BPO Company Work Location: Pasig, Iloilo, or...

Company: Established IT Solutions Provider (45+ years in the industry) Industry: IT / Digital Customer Experience Location: BGC, Taguig City Salary: Php 20,000 – Php 24,000 Work Setup: Onsite (Monday to Friday) Benefits Government-mandated benefits 13th Month Pay HMO Vacation Leave Credits Sick Leave Credits Job Requirements College undergraduate or...