Customer Support Associate — Fast-Paced Mall Helpdesk
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Concentrix Megamall iRecruit Engage 2025 is seeking a Customer Support Associate I who interfaces with customers via inbound calls, outbound calls, or through the Internet depending on client requirements. This role provides customer service support and resolution of routine problems regarding the client’s products or services.
The position emphasizes meeting KPIs, empathy, and professional communication while maintaining knowledge of client offerings.