Skilled Intake Specialist
2 weeks ago
Talented Healthcare CSRs Needed - Earn More Working from Home - Bye-Bye BPO
If you think you've got what it takes to join our high-performing team of experienced healthcare CSRs working from home, then this may be the dream job for you. Competitive pay, performance bonuses, healthcare benefits, and a great culture of talented, like-minded Filipinos who are enjoying their job, earning more, and making a difference
We are looking for highly motivated and hard-working candidates to fill the Full-Time position of Intake Specialist for our Healthcare Account.
An Intake Specialist - Healthcare serves customers by providing product and service information and resolving product and service concerns. They attract potential customers by answering product questions and suggesting information about specific services. The Intake Specialist position is a crucial role in our organization as business needs change quickly — in this role, you are responsible for performing a full range of activities that will positively impact the organization and contribute to guiding the strategic operations for the company.
Responsibilities:
Answer inbound phone calls.
Provide exemplary customer service with every interaction.
Provide resolution on the first interaction with the caller.
Deliver quality results with every interaction in a timely manner.
Collect and gather all necessary information for clinical review.
You will be cross-trained with other communication platforms (outbound calls, chats, emails) if needed.
Must have a strong sense of self-awareness, willingness to learn, and accept coaching to improve.
Must have empathy for others and the ability to build rapport.
Thrive in a fast-paced environment, and are willing to jump in and help other team members.
Your Competencies:
Strong communication skills, able to take unstructured information and structure it
Ability to work cross-functionally across remote teams.
Kind, Patient, and Caring in even the most stressful situations.
Intellectual curiosity with a strong desire to understand a problem and work it to a viable solution.
Ability to navigate and use multiple systems to compile needed information in a timely manner.
Skilled in problem-solving and delivering quality results.
Excellent interpersonal skills, oral and written communication skills.
Ability to meet established performance targets for quality and volume completed on an hourly, daily, weekly, and monthly basis.
Flexibility and agility; works well in ambiguous situations, a clear understanding of an early-stage startup environment.
Performs other duties as assigned by Management.
Experience in a Call Center/Customer Service environment: 3 years (Preferred) - Healthcare experience a plus
Home Office Requirements:
Stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test)
Computer (at least 16GB RAM and Intel i5 core processor equivalent or up)
Noise Cancelling Headset
Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
Benefits:
Monthly Company Bonus Program
Paid Vacation Leave
Holiday Bonus
Required for consideration:
Screenshot of your present ISP speed results via
Screenshot of your computer/laptop specs.
Submit your video self-introduction.
Screenshot of your present ISP speed results via
-
Clinical Intake and Referral Specialist
6 days ago
Work from Home, Philippines Frontline Medical Group, LLC Full time ₱336,000 per yearPosition OverviewThe Clinical Intake Specialist serves as the first point of contact for new patients and referral sources, ensuring a smooth and efficient intake process. This role is responsible for gathering essential clinical and administrative information, verifying eligibility, coordinating with healthcare providers, and ensuring compliance with all...
-
Intake & QA Coordinator
2 weeks ago
Work from Home, Philippines Wheatland Health International Inc. Full time ₱228,720 per yearAbout UsWheatland Health Community Care (WHCC) is a licensed, ACHC-accredited home health agency serving Florida, USA. Our mission is to empower our community to age, heal, and thrive at home — on their own terms. Our team is expanding with a detail-oriented, clinically savvy professional who can bridge intake, quality assurance, and provider...
-
Mental Health Intake Coordinator
2 weeks ago
Work from Home, Philippines VirtuAssist Full time ₱400,000 - ₱480,000 per year***APPLICANTS WHO DO NOT FOLLOW INSTRUCTIONS WILL BE DISQUALIFIED***We are currently seeking a highly motivated and organized individual to join our team as an Intake Coordinator. The Intake Coordinator will play a crucial role in facilitating the initial contact and assessment process for individuals seeking behavioral health services. This position...
-
home health clinical intake nurses
2 weeks ago
Work from Home, Philippines Cliniqon LLC Full time $104,000 - $130,878 per yearAre you a compassionate and detail-driven RN ready to make a difference — from the comfort of your own home? We are on the lookout for a Registered Nurse (RN) to become a key part of our growing Home Health team as a Clinical Intake Coordinator.This fully remote, night-shift position is a vital front-line role where you'll ensure new patients experience a...
-
Technical Specialist
2 weeks ago
Work from Home, Philippines TurnPoint Technology Full time ₱625,000 per yearThis is a remote positionJob Title: Technical SpecialistRole: Technician/Customer ServiceReports to: Program ManagerCompensation: Up to ₱625,000/year for qualified candidatesShift Timings: During training (4-6 weeks) applicants will need to work 8AM to 5PM Pacific Time (8:30PM to 5:30 AM IST). After training, multiple shift options are available, depending...
-
Accounts Payable Clerk
2 weeks ago
Work from Home, Philippines Telostaff LLC Full time ₱37,000 - ₱410,000 per yearAccounts Payable ClerkAbout Telostaff:We help companies and people be the best version of themselves.Telostaff is a premier staffing agency specializing in connecting small and emerging U.S.-based businesses with talented, fully-remote professionals from the Philippines. Our mission is to foster growth and innovation by providing dynamic companies with the...
-
Platform & Program Operations Associate
5 days ago
Work from Home, Philippines Virtua Outsourcing Solutions Full time ₱480,000 per yearAbout the RoleWe're looking for a detail-oriented, systems-savvy Platform & Program Operations Associate to join our team. This role blends program operations (communications, scheduling, logistics) with platform operations (data processing, QA, backend enablement). You'll help ensure our programs run smoothly end-to-end—powering both member experiences...
-
Digital Marketing Specialist
1 day ago
Work from Home, Philippines Hey Foster Full time ₱800,000 - ₱1,200,000 per yearRole OverviewWe are seeking a highly skilled and results-driven Digital Marketing Specialist to manage and optimize our online presence. The ideal candidate will take ownership of our SEO strategy, Google Ads campaigns, Google Local Search optimization, and overall website performance to ensure maximum visibility, traffic, and conversion.Key...
-
Retention Specialist
1 day ago
Work from Home, Philippines Journey2 Full time ₱104,000 - ₱130,878 per yearJob Summary:We are looking for a Retention Specialist to ensure our clients maximize the value of Zoobook EHR and remain long term, satisfied partners. The Retention Specialist will be responsible for client relationship management, issue resolution, user adoption and implementing strategies to reduce churn. This role requires a mix of customer service,...
-
SEO Specialist
2 weeks ago
Work from Home, Philippines AX Creative Agency Full time ₱400,000 per yearSEO Specialist – Casual / Freelance / Part-TimeAX Creative is looking for an SEO Specialist to help us generate more leads through organic search.Your main mission:Increase qualified inbound leads by improving our rankings, driving targeted traffic, and building domain authority across both local and international markets.What we're looking for:Proven...
