Intake & QA Coordinator

2 weeks ago

Work from Home, Philippines Wheatland Health International Inc. Full time ₱228,720 per year

About Us

Wheatland Health Community Care (WHCC) is a licensed, ACHC-accredited home health agency serving Florida, USA. Our mission is to empower our community to age, heal, and thrive at home — on their own terms. Our team is expanding with a detail-oriented, clinically savvy professional who can bridge intake, quality assurance, and provider coordination.

Role Overview

The Intake and QA Coordinator will oversee the front end of the patient care cycle, ensuring every referral is properly authorized, onboarded, and entered into our system. This role is also responsible for reviewing clinical documentation for accuracy, completeness, and compliance and for coordinating with healthcare providers when clinical clarification is needed.

Key Responsibilities

  • Manage referral and intake process, from receipt through authorization approval.
  • Conduct document QA: review nursing notes, therapy evaluations, and care plans for accuracy, compliance, and completeness.
  • Serve as the liaison with physicians, hospitals, and case managers to clarify clinical orders, obtain signatures, and resolve discrepancies.
  • Ensure intake data is accurate in the EMR/scheduling system for smooth handoff to the Care and Scheduling Coordinators.
  • Track and escalate missing or incomplete documentation.
  • Support compliance with ACHC and AHCA regulations.
  • Collaborate with Care Coordinators and Billing to ensure each patient's care plan is aligned with authorizations.

Qualifications

  • Background in healthcare administration, nursing, or clinical coordination (Home Health experience strongly preferred).
  • Strong knowledge of home health intake, authorizations, and documentation workflows.
  • Excellent attention to detail and organizational skills.
  • Strong written and verbal communication skills for professional provider interaction.
  • Familiarity with EMRs, scheduling platforms, and payer portals.
  • Ability to multitask in a fast-paced, highly regulated environment.

Why Join WHCC?

  • Be the final quality checkpoint in a growing, mission-driven home health team.
  • Opportunity to grow into higher-level clinical or compliance leadership.
  • Work closely with a supportive team dedicated to building a best-in-class home health system.

Job Type: Part-time

Pay: Php Php228.72 per hour

Expected hours: No less than 25 per week

Work Location: Remote

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