Intake Processor
4 days ago
Intake Processor (Spanish Bilingual)
Job Type: Full-Time
Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break
Salary: $1,000 per month
Qualifications:
- Must speak and write fluent English and Spanish.
- English must be spoken clearly, with minimal accent, to ensure easy communication with clients.
- Strong communication and interpersonal skills.
- Excellent attention to detail and organizational abilities.
- Proficiency with computers and case management or CRM systems.
- Ability to manage sensitive and confidential information with discretion.
Key Responsibilities:
- Call newly signed clients to welcome them and guide them through the intake process.
- Collect and document essential information, including:
- Insurance details (auto, health, etc.)
- Driver's license information
- Accident details (location, time, parties involved, etc.)
- Photos and videos related to the incident
- Contact information (phone, email, address)
- Emergency contact information
- Ensure all collected information is accurately entered into the case management system.
- Follow up with clients to obtain missing documents or clarify incomplete information.
Job Type: Full-time
Pay: Php56, Php57,000.00 per month
Benefits:
- Pay raise
- Work from home
Language:
- Spanish (Preferred)
Work Location: Remote
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