Intake Processor

Intake Processor (Spanish Bilingual)

Job Type: Full-Time

Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break

Salary: $1,000 per month

Qualifications:

• Must speak and write fluent English and Spanish.
• English must be spoken clearly, with minimal accent, to ensure easy communication with clients.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Proficiency with computers and case management or CRM systems.
• Ability to manage sensitive and confidential information with discretion.

Key Responsibilities:

• Call newly signed clients to welcome them and guide them through the intake process.
• Collect and document essential information, including:
• Insurance details (auto, health, etc.)
• Driver's license information
• Accident details (location, time, parties involved, etc.)
• Photos and videos related to the incident
• Contact information (phone, email, address)
• Emergency contact information
• Ensure all collected information is accurately entered into the case management system.
• Follow up with clients to obtain missing documents or clarify incomplete information.

Job Type: Full-time

Pay: Php56, Php57,000.00 per month

Benefits:

• Pay raise
• Work from home

Language:

• Spanish (Preferred)

Work Location: Remote