Contact Center Trainer
1 week ago
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific
Defines the methods and the business analysis framework for the business analysis work to be carried out in their project/program together with the client. Additionally performs requirements elicitation and modelling. Performs leadership activities within the project and beyond.
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Contact Center Trainer
2 weeks ago
Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per yearJob Description The Customer Service Trainer designs, delivers, and evaluates training programs for new and existing Customer Service team members. This role helps all team members to be equipped with the knowledge, skills, and tools necessary to perform their roles effectively, ethically, and in compliance with regulatory standards.Key Duties:Develop and...
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Contact Center Trainer
1 week ago
Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionThe Customer Service Trainer designs, delivers, and evaluates training programs for new and existing Customer Service team members. This role helps all team members to be equipped with the knowledge, skills, and tools necessary to perform their roles effectively, ethically, and in compliance with regulatory standards.Key Duties:Develop and...
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Contact Center Manager
2 days ago
Manila, National Capital Region, Philippines IDP Education Ltd Full time ₱2,000,000 - ₱2,500,000 per yearIDP Education LimitedAbout IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.Our team is comprised of over 7,000...
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Genesys Contact Center Engineer
4 days ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearGenesys Contact Center EngineerBGC Taguig | Contract | (Hybrid- Twice in week) | Competitive SalaryProfessional & Technical Skills:-Required Skill: Advanced proficiency in Genesys Contact Center Operation (Minimum 1 year).-Strong understanding of software development methodologies and best practices.-Experience with modern programming languages and...
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Contact Center Trainer
1 week ago
Manila, National Capital Region, Philippines Capgemini Full time $70,000 - $120,000 per yearJob DescriptionBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade SpecificDefines the methods and the business...
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Contact Center Senior Associate
13 hours ago
Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per yearContact Center Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description Performs analysis of processes,...
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Contact Center Senior Associate
12 hours ago
Manila, National Capital Region, Philippines Capgemini Full time ₱800,000 - ₱1,200,000 per yearContact Center Process Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs...
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Genesys Contact Center
6 days ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearPosition Summary:As a Custom Software Engineer, you will be responsible for developing tailored software solutions that address unique business requirements. Your day-to-day tasks will include coding, enhancing system components, and collaborating with team members to deliver scalable, high-performance applications using modern technologies and Agile...
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Professional Services Contact Center Engineer
12 hours ago
Manila, National Capital Region, Philippines RingCentral, Inc. Full time ₱40,000 - ₱80,000 per yearProfessional Services Contact Center EngineerSay hello to possibilities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little information about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We...
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Manila, National Capital Region, Philippines RingCentral Full time ₱1,200,000 - ₱2,400,000 per yearProfessional Services Contact Center EngineerSay hello to possibilities.It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little information about us, we're the $2 billion global leader in cloud-based communications and collaboration software. We...