Staff Nurse

DUTIES AND RESPONSIBILITIES

3 AREAS OF RESPONSIBILITY

CSR (Customer Service Representative)

• Performs quick health assessment to patients.

• Refers patients to primary care and specialist doctors

• Attends to patients' queries and complaints.

• Collaborates with the HMO Department for the processing of patient's healthcare.

• Provides health teaching and gives clear instructions to patients undergoing laboratory and/or diagnostic procedures.

• Provides proper endorsement of patient/s to other departments (Ortho/Rehab, Eye Center, Pulmonary and Diagnostic Center)

• Assists with arrangement of appointment for the patient.

ENCODER

• Registers patient's name in the system

• Updates general data of patients in the system

• Encodes all cash transactions, i.e. Laboratory work-ups and/or diagnostic procedures, as requested by the doctor.

• Provides proper charging of supplies used after minor procedures.

• Retrieves patient's record in the system

• Answers phone calls once in a while.

CIRCULATING NURSE

• Gives the patient's chart to the doctor for consultation.

• Prepares doctor's room for consultation and/or physical exam.

• Assists patient to and from the doctor's room

• In charge of taking vital signs, visual acuity and other assessments.

• Provides basic nursing skills and knowledge in patients care.

• Administers medications (Oral, SQ, IV and IM) and performs skin testing (mantoux and antibiotic).

• Prepares instruments for minor procedures

• Assists doctors in minor surgical procedures and emergency cases.

• Provides after care

OTHER RESPONSIBILITIES

• Performs administrative tasks

• Collects and provides proper screening of LOAs before sending to HMO Department.

• Provides proper monitoring of medical supplies, emergency medicines, laundry usage and fixed assets.

• Provides proper monitoring of emergency cases and medical services.

• Provides proper monitoring of consultation and procedure census.

• Provides proper monitoring of clinic rentals

• Provides proper documentation of cancelled transactions.

• Monitors and records infectious cases.

• Performs EECP treatment.

• Provides monthly summary and payment update of EECP treatment.

• Provides proper monitoring of casualties and receiving of Doctors' statement of accounts.

• Collaborates with co-nurses for the betterment of the Department.

• Provides daily update of Department's status to the Head Nurse.