Senior Talent Acquisition Specialist

Our next hire could change everything. Be the one who finds them.

Ready to make your mark in volume hiring-without putting your life on hold? Step into a global career built on impact, speed, and smart strategy. In this role, you'll lead high-volume hiring for multiple accounts, gain international opportunity, and help teams scale-right here at home.

Job Description

As a Senior Talent Acquisition Specialist (Volume Hiring), you will drive end-to-end recruitment across multiple client accounts-from sourcing and screening to offers and onboarding support. You'll partner with stakeholders, strengthen pipelines, track recruitment metrics, and deliver high-quality hires at volume while ensuring an excellent candidate and hiring manager experience.

Job Overview

Employment type: Full-time

Shift: Mid shift, Weekends Off (Must be flexible to work on holidays and render weekend OT if needed)

Work setup: Hybrid, Ortigas

Exciting Perks Await

• Competitive Salary Package
• Hybrid work in Ortigas arrangement
• HMO coverage with free dependent upon regularization
• Prime office location (Easy access to MRT stations, restaurants, and banks)
• Mid shift schedule
• Weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• At least a bachelor's degree in HR Management, Business Studies/Administration/Management, Marketing, Psychology, or equivalent
• At least 5 years of relevant experience in end-to-end BPO volume hiring
• Sourcing experience highly preferred but not required
• With account management experience
• Flexible to work either mid-shift/night shift schedule
• Flexible to work on holidays and render weekend OT if needed
• Willing to report to either Makati or Ortigas sites if required for meetings/recruitment activities
• Proficient in MS Suite
• Competency in database management and record keeping
• Working knowledge of recruitment processes and workflows
• Experience with applicant tracking systems
• Excellent interpersonal, oral, and written communication skills

Your Daily Tasks

Recruitment Expertise

• Support all business units by assisting in their recruitment and selection processes
• Plan selection procedures, including identifying key competencies for assessment and determining evaluation methods
• Act as a focal person for assigned job vacancies across multiple client accounts
• Assist with job requisition and description development
• Acquire a thorough understanding of job requisitions and descriptions, including the competencies, skills, and knowledge required for successful applicants
• Maintain awareness of the number of resumes needed for open positions
• Partner with hiring teams to build effective sourcing, assessment, and closing approaches
• Engage with both candidates and hiring managers to align recruitment goals
• Conduct candidate screenings and communicate job requirements across various skill and experience levels
• Maintain accuracy in the recruitment pipeline platform and generate insightful recruitment reports
• Handle end-to-end recruitment and selection processes, including data analytics for acquiring top talent
• Execute core recruitment functions, including interviews, testing, reference checks, salary offers, and report generation
• Use Behavioral-Based Interview techniques in screening and qualifying applicants
• Create Behavioral-Based Interviewing and prescreening questions
• Facilitate completion of skill and/or personality assessments
• Analyze information provided on employment applications
• Collaborate with hiring managers to make offer recommendations
• Present offers and conduct negotiations with selected candidates
• Participate in onboarding tasks as needed (e.g., offer letter submittals, final paperwork completion)

ATS Management

• Enter and maintain candidate information in the applicant tracking system daily
• Generate recruitment metric reports manually and via the applicant tracking system
• Create, file, and maintain a system for resumes, applications, and miscellaneous paperwork
• Perform resume conversion and application maintenance

Sourcing Strategies

• Document sourcing research methods to share with recruitment team members
• Train the recruitment team on new internet sites, blogs, RSS feeds, networking groups, and platforms (e.g., LinkedIn)
• Develop an ongoing and diverse talent pipeline through research, networking, and database mining
• Manage referral sources effectively
• Use a variety of technical tools to identify and attract a highly qualified pool of candidates

Stakeholder Management

• Act as a consultant to stakeholders regarding recruitment requirements, movements, and concerns
• Handle recruitment planning, propose action plans and targets, and suggest appropriate sourcing approaches, including cost-benefit analysis
• Provide formal and informal education to managers on the selection process
• Establish proactive and open communication channels with hiring managers, candidates, internal teams, and external partners
• Involve stakeholders by seeking their input, providing regular updates, and addressing feedback to ensure a collaborative recruitment experience
• Provide hiring managers with regular updates and summaries of recruiting activities
• Collaborate with hiring managers to identify best-fit candidates, coordinate interviews, gather feedback, and manage offers
• Conduct recruitment-related meetings as needed

Effective Communication

• Practice effective communication in daily interactions with all stakeholders
• Respond promptly and accurately to all queries from internal and external stakeholders

Coaching and Mentoring

• Proactively offer guidance and support to other Talent Acquisition Specialists on daily challenges
• Ensure knowledge transfer and successful application of best practices

Reporting and Process Improvement

• Prepare recruitment reports and represent the Talent Acquisition (TA) cluster in stakeholder meetings when necessary
• Lead or participate in process improvement initiatives based on data trends and identified areas for enhancement

Privacy and Confidentiality

• Ensure compliance with Emapta's guidelines, protocols, and legal requirements related to data privacy and information safeguarding
• Maintain confidentiality of all private information handled at all times

Other Duties

• Perform administrative or non-administrative duties as assigned by company representatives through written or verbal instructions

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

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