Remote Medical Assistant with Clinical Nursing Experience

We are seeking an experienced Remote Medical Virtual Assistant with a nursing background to support our healthcare operations. The ideal candidate will have direct clinical experience and proven remote work expertise in US-based healthcare settings. This role requires strong communication skills, medical knowledge, and the ability to manage patient interactions professionally and empathetically.

Please be advised that excellent ENGLISH communication skills are required for this position.

Responsibilities:

• Conduct patient intake questionnaires (medical history, allergies, medications)
• Review lab results, imaging, and chart updates with patients
• Pre-screen patients for eligibility, referrals, or insurance requirements
• Manage pre- and post-appointment check-ins (follow-up calls, instructions review, satisfaction surveys)
• Provide care coordination, relaying provider instructions to patients in clear, non-clinical terms
• Schedule labs, imaging, or specialist referrals
• Support chronic disease management (reminder calls for meds, check-ins)
• Perform remote patient monitoring activities
• Handle medical transcription and correspondence drafting
• Maintain clinical compliance by reviewing documentation for accuracy and completeness
• Appointment scheduling and calendar management
• Patient monitoring /communication

Requirements

• Excellent English communication and interpersonal skills (oral and written), with the ability to build relationships with clients and colleagues
• At least 2 years of work experience as a Medical Virtual Assistant.
• Clinical experience
• Proficient in virtual office tools, EHR systems, and communication platforms
• Excellent written and verbal communication skills in English are essential.
• Strong customer service and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Understanding of HIPAA regulations and the importance of patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• High school diploma or equivalent
• Willing to work in Pacific Daylight Time (PDT) schedule (8:00 AM - 5:00 PM PDT). This is during the graveyard shift in Manila Time
• With own Laptop or Desktop (8GB RAM, core 5 above) with an internet connection of at least 10mbps

Skills

• Customer Service
• Technical including MS Office and EMR systems
• Adaptability to virtual technology
• Organizational skills
• Attention to detail
• Data Entry including calendar management/appointment setting
• Ability to follow instructions well

Benefits

Hold on tight, because we're about to unveil an extraordinary lineup of benefits that will revolutionize your work experience As a valued member of our team, you can expect:

• Competitive Compensation: Earn a salary rate of US$5 per hour for a full-time commitment of 40 hours per week. We believe in recognizing and valuing your contributions, ensuring you're rewarded for your hard work.
• Thriving Towards Retirement: Build a secure future with our retirement plan, ensuring you're well-prepared to embark on your next chapter when the time comes.
• Health Guardian: Your well-being is our top priority. Enjoy comprehensive health insurance coverage, providing you with peace of mind and access to top-notch medical in your country*.
• Supercharged Wi-Fi Connectivity: Stay connected and productive with a $25 monthly subsidy towards your home Wi-Fi to power through your tasks with lightning speed and efficiency.
• Unleash Your Wanderlust: Take advantage of our generous paid time off (PTO) and paid sick leave policies. Whether it's exploring new destinations or taking a well-deserved break, we've got you covered, ensuring you can recharge and return refreshed.
• Celebrate Your Success: Prepare for an unforgettable anniversary recognition program that celebrates your commitment and accomplishments. Experience the thrill of being acknowledged with special rewards and heartfelt gratitude for your dedication.
• Performance Bonuses: Our company offers performance incentives to recognize and reward exceptional contributions, motivating employees to achieve their fullest potential and drive overall organizational success.

Join our dynamic team and embark on an exhilarating journey where your personal and professional growth is nurtured. We're here to empower you with a remarkable suite of benefits that will elevate your experience and propel you toward unparalleled success. Get ready to thrive in an environment that values your well-being and rewards your hard work

Job Type: Full-time

Pay: Php50, Php65,000.00 per month

Application Question(s):

• How many years of Virtual Medical Assistant experience do you have?
• Do you have your own Laptop or Desktop (8GB RAM, Core i5 or above) with an internet connection of at least 10mbps?
• How soon can you start?
• What is your email address? (aside from you indeed email)
• Do you have Insurance Verification exp and Prior Authorization exp?
• Are you willing to work at any time zones in the US?

Work Location: Remote