IT Team Leader

2 days ago

Calamba, Calabarzon, Philippines Kwanii Full time ₱25,000 - ₱50,000 per year

We are looking for an experienced and hands-on IT Team Leader to oversee and guide our onsite IT team in Laguna. The ideal candidate will have a solid background in IT operations, strong leadership skills, and a proactive approach to problem-solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.

Responsibilities:

  • Lead and mentor the onsite IT support team, ensuring timely and effective resolution of technical issues
  • Plan, coordinate, and implement IT projects aligned with business goals
  • Oversee hardware/software maintenance, upgrades, and system configurations
  • Troubleshoot escalated issues related to LAN/WAN, iOS/Windows systems, printers, and other network equipment
  • Manage and maintain network equipment including Cisco and Meraki devices
  • Coordinate with other departments and vendors for IT-related needs
  • Monitor and enforce IT security protocols, ensuring data privacy and compliance
  • Develop and improve helpdesk processes and reporting systems
  • Create documentation for systems, configurations, and internal policies
  • Stay updated on emerging technologies and recommend improvements

Desirable Skills and Experience

Must-haves:

  • Bachelor's degree in IT, Computer Science, Engineering, or a related field
  • Minimum of 3 years of IT experience with at least 1 year in a supervisory or team lead role
  • Strong technical knowledge in:
    • LAN and WAN setup and troubleshooting
    • iOS and Windows configuration
    • Microsoft 365, Windows Server, and networking technologies
    • Printer and hardware maintenance
  • Hands-on experience with remote support tools like AnyDesk
  • Strong communication and leadership skills, with the ability to coach and motivate a team
  • Working knowledge of data privacy laws and cybersecurity best practices
  • Willingness to work on shifting schedules and provide on-call support as needed
  • Must have a valid driver's license and motorcycle for occasional off-site support

Nice to haves:

  • Certifications such as Cisco (CCNA), Microsoft, or CompTIA
  • Experience with Zoom, HubSpot, or similar systems administration
  • Familiarity with virtualization technologies
  • Project management exposure or certification.

Perks and Benefits:

  • 13th Month pay  
  • Paid time off (PTO) for Sick Leave, Vacation Leave, Emergency Leave
  • Maternity or Paternity leave  
  • HMO upon regularization  
  • Life insurance upon regularization  
  • MediCash for personal and dependents use  
  • Rice, clothing, laundry, and meal allowance 
  • Achievement Allowances  
  • Birthday Treats  
  • Company Events and Treats  
  • Online trainings/Webinars  
  • Career advancement and promotion opportunities

Job Type: 

  • On-site (Laguna)
  • Full-time  
  • Mid-Level   
Schedule:
  • Day Shift
  • Monday to Friday

Salary: 

  • Starts at PHP 25,000
 

About Kwanii:

Kwanii is a BPO company that operates in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet clients' evolving needs. Whether it's customer support, data entry, back-office processes, or other outsourcing requirements, Kwanii is dedicated to delivering high-quality solutions that drive both efficiency and growth

  • Team Leader

    2 weeks ago

    Calamba, Calabarzon, Philippines AMHI Full time ₱800,000 - ₱1,200,000 per year

    About the role Are you an experienced Team Leader/Dispatcher looking to join a dynamic and growing AMHI team? We are seeking a talented individual to take on the role of Team Leader / Dispatcher at our Infius 8 site in Calamba City Laguna. This is a full-time position that will see you playing a crucial part in overseeing our operations.What you'll be...

  • IT Team Leader

    1 week ago

    Calamba, Calabarzon, Philippines Kwanii Full time ₱25,000 - ₱50,000 per year

    We are looking for an experienced and hands-on IT Team Leader to oversee and guide our onsite IT team in Laguna. The ideal candidate will have a solid background in IT operations, strong leadership skills, and a proactive approach to problem-solving. This role requires a balance of technical expertise and people management, ensuring smooth IT support,...

  • Store Team Member

    2 days ago

    Calamba, Calabarzon, Philippines Logos Fuel Retailing Full time ₱240,000 per year

    Selling and Customer ManagementGreets customers entering/ordering inside the storeEnhances customer experience by following "S.E.T. Principles: Smile, Eye Contact, Thank YouImplements the standard COCOPAN selling processEngages the customer with full attention and ask for their ordersUses proper procedure to ensure the accuracy of every order for every...

  • Sr. Team Lead

    1 week ago

    Calamba, Calabarzon, Philippines Coherent Corp. Full time ₱600,000 - ₱1,200,000 per year

    Job DescriptionPrimary Duties & ResponsibilitiesProvides leadership and supervision of the Plant Accountants. Fosters positive environment to promote teamwork and professional development. Oversees costing processes for all product lines, ensuring accurate calculation of product standard cost and transfer prices. Reviews and monitors inventories, making sure...

  • Sr. Team Lead

    1 week ago

    Calamba, Calabarzon, Philippines Coherent Corp. Full time ₱2,000,000 - ₱2,500,000 per year

    Job DescriptionPrimary Duties & ResponsibilitiesProvides leadership and supervision of the Plant Accountants.Fosters positive environment to promote teamwork and professional development.Oversees costing processes for all product lines, ensuring accurate calculation of product standard cost and transfer prices.Reviews and monitors inventories, making sure...

  • Group Manager

    2 days ago

    Calamba, Calabarzon, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱480,000 - ₱600,000 per year

    Group ManagerLocation: Famy/Siniloan, LagunaSetup: OnsiteShift: Monday-FridayKey ResponsibilitiesLead and develop multi-unit store management teams to achieve sales, profitability, and customer satisfaction targets.Monitor and review sales, profit, and FSC (Food, Service, Cleanliness) performance of multiple stores.Ensure compliance with company standards,...

  • Housekeeping I Sta. Rosa Laguna

    1 week ago

    Calamba, Calabarzon, Philippines Sodexo On-Site Services Full time ₱120,000 - ₱180,000 per year

    About the roleThis is a full-time Housekeeping Team Leader I position with Sodexo On-Site Services Philippines, Inc. Based in Taguig City, Metro Manila, you will be responsible for leading and supervising a team of housekeepers to ensure high standards of cleanliness and customer service are maintained across our client sites.What you'll be doingOversee and...

  • HR Manager

    1 week ago

    Calamba, Calabarzon, Philippines TechTiera Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Work Location : Calamba City, Laguna - ONSITENOTE : Interview will be face to face.Job Description:The HR Manager is responsible for providing effective and strategic HR solutions to support the organization's business goals and drive employee engagement. This role will lead Philippines HR and admin team on talent management, HR operations, organizational...

  • HR Manager

    2 weeks ago

    Calamba, Calabarzon, Philippines TechTiera Corporation Full time ₱780,000 per year

    Work Location : Calamba City, Laguna - ONSITENOTE : Interview will be face to face.Job Description:The HR Manager is responsible for providing effective and strategic HR solutions to support the organization's business goals and drive employee engagement. This role will lead Philippines HR and admin team on talent management, HR operations, organizational...

  • HR Manager

    2 days ago

    Calamba, Calabarzon, Philippines TechTiera Corporation Full time ₱960,000 - ₱1,320,000 per year

    Work Location : Calamba City, Laguna - ONSITENOTE : Interview will be face to face.Job Description:The HR Manager is responsible for providing effective and strategic HR solutions to support the organization's business goals and drive employee engagement. This role will lead Philippines HR and admin team on talent management, HR operations, organizational...