Patient Coordinator for Primary Care Medical Clinic
1 week ago
We are an LGBTQ+ focused medical practice seeking a Patient Coordinator to join our team for a long-term, full-time career opportunity. We are a welcoming, inclusive healthcare environment dedicated to providing compassionate and affirming care to all patients.
Key Responsibilities
- Answer and direct patient phone calls and messages
- Verify insurance eligibility and benefits
- Schedule, reschedule, and cancel patient appointments
- Process and send out medical records requests
- Assist with billing inquiries and fee collection
- Support patients in reaching the appropriate staff or department
- Maintain accurate records within our EMR/EHR system
- Process prior authorizations and communicate with insurance companies as needed
- Provide exceptional customer service to ensure a positive patient experience
Ideal Candidate
We're looking for someone who:
- Is seeking a long-term career in a growing and meaningful healthcare setting
- Has excellent verbal and written communication skills in both English and Spanish
- Brings experience working in a medical office and familiarity with EMR/EHR systems
- Maintains a positive, upbeat, and professional attitude
- Is available full-time, Monday through Friday, 8:00 AM – 5:00 PM (California time)
- Values teamwork, empathy, and inclusivity
Why Join Us
- Work in an affirming, LGBTQ+ friendly healthcare environment
- Be part of a supportive, mission-driven team
- Opportunities for professional growth and long-term stability
- Make a real difference in the lives of patients and the community
Schedule: Full-time, 8 AM – 5 PM (California time), with two days off (TBD).
Location: Remote (must be available during California business hours).
Job Type: Full-time
Work Location: Remote
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