Patient Coordinator for Primary Care Medical Clinic

1 week ago


Work from Home, Philippines The Doctor Full time ₱250,000 - ₱500,000 per year

We are an LGBTQ+ focused medical practice seeking a Patient Coordinator to join our team for a long-term, full-time career opportunity. We are a welcoming, inclusive healthcare environment dedicated to providing compassionate and affirming care to all patients.

Key Responsibilities

  • Answer and direct patient phone calls and messages
  • Verify insurance eligibility and benefits
  • Schedule, reschedule, and cancel patient appointments
  • Process and send out medical records requests
  • Assist with billing inquiries and fee collection
  • Support patients in reaching the appropriate staff or department
  • Maintain accurate records within our EMR/EHR system
  • Process prior authorizations and communicate with insurance companies as needed
  • Provide exceptional customer service to ensure a positive patient experience

Ideal Candidate

We're looking for someone who:

  • Is seeking a long-term career in a growing and meaningful healthcare setting
  • Has excellent verbal and written communication skills in both English and Spanish
  • Brings experience working in a medical office and familiarity with EMR/EHR systems
  • Maintains a positive, upbeat, and professional attitude
  • Is available full-time, Monday through Friday, 8:00 AM – 5:00 PM (California time)
  • Values teamwork, empathy, and inclusivity

Why Join Us

  • Work in an affirming, LGBTQ+ friendly healthcare environment
  • Be part of a supportive, mission-driven team
  • Opportunities for professional growth and long-term stability
  • Make a real difference in the lives of patients and the community

Schedule: Full-time, 8 AM – 5 PM (California time), with two days off (TBD).

Location: Remote (must be available during California business hours).

Job Type: Full-time

Work Location: Remote



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