Japanese Bilingual Consultant

2 days ago


Taguig, National Capital Region, Philippines Metacom Careers Full time

Responsibilities
What you'll be doing

  • Serve as the primary point of contact for Japanese-speaking clients and stakeholders
  • Provide high-quality customer service and support, ensuring a seamless experience
  • Translate and interpret between Japanese and English for various business communications
  • Assist with project management tasks and coordinate with cross-functional teams
  • Contribute to the development and implementation of process improvements
  • Maintain accurate records and documentation related to your work

Requirements

  • Graduate of any degree, undergrads are also encouraged to apply
  • Must be fluent in speaking, writing & reading Japanese With at least 1 year customer facing work experience from any industry for foreign applicants and at least 1 year of BPO experience as a Japanese speaker for local applicants
  • Customer Service experience is a huge advantage but not required
  • Conversant in English as secondary language With no issues and concerns reporting onsite 100% in BGC, Taguig.
  • Candidates who live near our offices will have better advantages With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
  • Good attention to details and strong problem-solving skills
  • We would gladly accept all applications, but we DO NOT offer any roles for a permanent Work-From-Home setup, hybrid work setup, fixed dayshift schedules, fixed working schedules, fixed weekends off or pure non-voice. If any of the outlined instances may happen, this is based on internal business decision with certain requirements.


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