Implementation Specialist

2 days ago

Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time ₱150,000 - ₱300,000 per year

POSITION OVERVIEWThe Customer Onboarding Specialist is responsible for assisting new clients with updating their PayPal accounts and ensuring a smooth migration to PayPal's PCP account. RESPONSIBILITIES

  • Provide support via email or phone to new clients in updating their PayPal accounts.
  • Keep accurate records of customer progress and interactions using excel or google sheets.
  • Address basic customer inquiries and ensure timely responses.
  • Work closely with the team to ensure seamless account migration.

QUALIFICATIONS

  • Good communication skills in English (both spoken and written).
  • Attention to detail and organized.
  • Working knowledge of Excel or Google Sheets.
  • Minimum 2 years of experience in a similar role.
  • High school diploma or equivalent.

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