Administrative Assistant

4 days ago

Taguig, National Capital Region, Philippines Calbar & Sonic Inc. Full time $40,000 - $60,000 per year

Position Overview:

We are looking for a bright, professional, and welcoming Administrative Assistant. The ideal candidate is a master of first impressions, fluent in both English and Korean, and possesses a talent for making clients feel valued and understood. In this vital role, you will manage our front desk operations and provide crucial language support, ensuring a seamless and comfortable experience for all our clients, particularly during consultations.

Key Responsibilities:

Reception & Front Desk Management:

Greet all clients with a warm and professional demeanor upon their arrival.

Manage the appointment schedule, including booking, confirming, rescheduling, and canceling appointments via phone, email, and in person.

Answer phone calls and respond to all inquiries with accurate information about our services, products, and pricing.

Maintain a clean, organized, and inviting reception and waiting area.

Client & Customer Service:

Provide an exceptional level of customer service to a diverse, multicultural clientele.

Assist clients with completing necessary forms and ensure all information is accurate and confidential.

Translation & Communication:

Provide accurate and sensitive live translation during client consultations between our estheticians and Korean-speaking (and Chinese-speaking, if applicable) clients.

Ensure all client concerns, questions, and treatment details are clearly communicated and understood by both parties.

Assist in translating written materials such as promotional content or client instructions as needed.

Administrative Support:

Support the shop with other administrative tasks as required.

Qualifications and Skills:

Required:

Fluency in both English and Korean is mandatory.

Exceptional interpersonal and communication skills with a friendly and empathetic personality.

Strong organizational skills and the ability to multitask effectively in a fast-paced environment.

Professional appearance and demeanor.

Highly Desirable:

Proficiency in Mandarin Chinese is a significant plus and will be highly regarded.

A genuine interest in the beauty, skincare, and esthetics industry.

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