retail associate

2 weeks ago

Quezon City, National Capital Region, Philippines PYC Foods Corporation Full time ₱150,000 - ₱250,000 per year

Are you passionate about great food and creating an outstanding customer experience? PYC Foods Corporation is looking for a dedicated, enthusiastic, and detail-oriented Retail Specialist to join our vibrant deli team

As a vital front-line team member, you'll be the face of our brand. You will play a key role in ensuring every customer feels welcome, maintaining our store's inviting ambiance, managing daily stocking, and supporting overall operational efficiency. Your proactive approach and growing product knowledge will directly contribute to customer satisfaction and our store's success.

What You'll Do (Key Responsibilities)

1. Create an Exceptional Customer Experience (70%)

  • Warmly greet and assist customers in a courteous and professional manner.
  • Become a product expert, providing in-depth knowledge and guidance on our selections.
  • Proactively recommend complementary products and inform customers about current promotions to drive sales.
  • Effectively address customer inquiries and resolve minor complaints to ensure a positive experience.
  • Maintain a clean, inviting, and impeccably organized sales floor.

2. Ensure a Fresh & Abundant Deli (25%)

  • Receive and inspect inventory deliveries, meticulously stocking shelves and deli cases using the First-In, First-Out (FIFO) method.
  • Ensure all product displays are clean, fully stocked, and feature correct labeling and pricing.
  • Monitor stock levels for all products and communicate replenishment needs to the team lead.
  • Identify and manage spoiled or expired products in strict accordance with company protocols.
  • Maintain the cleanliness and proper temperature of all refrigerated deli displays.

3. Uphold Store Operations & Ambiance (5%)

  • Rigorously follow all food safety, hygiene, and sanitation regulations.
  • Perform routine cleaning and sanitizing tasks throughout the store to ensure a safe environment for customers and staff.
  • Adhere to all company policies regarding operations, safety, and professional conduct.

What You Bring (Qualifications)

  • At least a College Graduate
  • Experience in a retail, food service, or deli environment is preferred (but not required for enthusiastic fast learners).
  • Exceptional customer service and interpersonal communication skills.
  • A positive, proactive attitude and a strong commitment to being a reliable team player.

Why Join Us? (What We Offer)

  • A competitive salary package.
  • Comprehensive training and opportunities for career development and growth.
  • A dynamic, supportive, and customer-focused work environment where your contributions are valued.

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