Retail Sales Associate

11 hours ago

Makati City, National Capital Region, Philippines Sommelier Selection Inc. Full time ₱104,000 - ₱130,878 per year

Retail Sales Associate

Job Overview

We are looking for a highly motivated and results-driven Retail Sales Associate to support the business by generating and converting leads, maximizing sales opportunities, and enhancing customer retention and satisfaction for the purpose of sales development. This role is responsible for proactively engaging with potential customers, responding to inquiries, and ensuring seamless order fulfillment across multiple platforms, including our website, social media, and hotlines.

The ideal candidate is not only passionate about customer service and sales but also understands how to leverage interactions to increase revenue and customer loyalty.

Key Responsibilities

Lead Generation & Sales Conversion

  • Identify, qualify, and convert leads from website inquiries, social media engagement, and phone hotlines.
  • Drive sales growth by providing personalized recommendations and strategic upselling and cross-selling opportunities.
  • Maintain a strong follow-up strategy to nurture leads and increase conversion rates.
  • Keep detailed records in the CRM system, tracking interactions, follow-ups, and purchasing patterns to maximize future sales.

Customer Engagement & Business Expansion

  • Build and maintain long-term customer relationships to increase repeat purchases and brand loyalty.
  • Offer expert guidance on wine selection, pairings, promotions, and exclusive offers to enhance the customer experience.
  • Collect and analyze customer feedback to identify trends and opportunities for new sales strategies.

Order Management & Operational Efficiency

  • Ensure a smooth sales process by coordinating with logistics and operations teams for accurate and timely order fulfillment.
  • Keep customers informed about shipping, delivery timelines, and order status to improve satisfaction and trust.
  • Quickly address and resolve any issues related to order fulfillment, returns, or product concerns to maintain a positive brand reputation.

Revenue Growth & Performance Metrics

  • Work towards sales targets and revenue goals, ensuring consistent business growth.
  • Analyze customer purchase behavior and market trends to suggest new promotions or business opportunities.
  • Collaborate with the marketing team to create targeted campaigns that attract high-intent buyers.

Qualifications & Skills

  • Proven experience in sales, e-commerce, or business development (wine industry experience is a plus).
  • Strong sales-driven mindset with excellent negotiation and persuasion skills.
  • Ability to identify revenue-generating opportunities and convert them into tangible business growth.
  • Excellent communication skills (both written and verbal) with a customer-first approach.
  • Proficiency in CRM tools, e-commerce platforms, and social media engagement strategies.
  • Strong problem-solving skills with the ability to handle customer concerns professionally and efficiently.
  • Ability to work in a fast-paced, target-driven environment.

If you have the drive to grow sales, expand our customer base, and make a real business impact, apply now

Job Type: Full-time

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Application Question(s):

  • How much is your expected salary?

Experience:

  • Sales: 2 years (Preferred)
  • E-Commerce: 1 year (Preferred)

Work Location: In person

  • Retail Sales Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

    Job SummaryWe are seeking a highly motivated and customer-focused Store Associate to join our team. As a Store Associate, you will play a key role in providing exceptional customer service, managing store operations, and maintaining a clean and organized store environment.About the RoleProvide outstanding customer service, responding to customer inquiries...

  • Sales Associate

    7 days ago

    Makati City, National Capital Region, Philippines Ikano-Retail Full time ₱300,000 - ₱500,000 per year

    Company Description IKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Philippines creates a better everyday life by offering a wide range of well-designed,...

  • Retail Operations Associate

    1 week ago

    Makati City, National Capital Region, Philippines Penny Pairs Full time ₱150,000 - ₱300,000 per year

    Penny Pals Corp, the group behind Penny Pairs, is looking for a efficient and organized Retail Operations Associate . We offer flexible work hours, a hybrid work set up, as well as a chance to grow with a fast-rising brand The Retail Operations Associate will help handle the daily operations of the brand's retail branches. They must be passionate about...

  • retail sales associate

    1 week ago

    Makati City, National Capital Region, Philippines Oracle Concrete & Construction Corp. Full time ₱200,000 - ₱240,000 per year

    Demonstrates good product knowledge by discussing the features and benefits of various products; as well as explain the use, operation and care of merchandise to close sales.Participates in arranging the window display to promote sales.Performs actual physical inventory to monitor and maintain stock level of the store.Displays excellent customer service by...

  • Retail Sales Associate

    2 weeks ago

    Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000 - ₱25,000

    Customer Service AssociateAbout the RoleWe are seeking a skilled and detail-oriented Customer Service Associate to join our team.ResponsibilitiesProvide excellent customer service by answering queries and resolving issues in a timely and professional manner.Operate cash registers, scanners, and other equipment efficiently to process transactions accurately...

  • Sales Associate

    1 week ago

    Makati City, National Capital Region, Philippines UPWARD IDEAS APPAREL CORPORATION Full time $25,000 - $40,000 per year

    Sales AssociateJob Summary:We're looking for enthusiastic and customer-focused Sales Associates to join our team You will be responsible for assisting customers, managing in-store inventory, handling cashier transactions, and maintaining overall store cleanliness and presentation. Ideal candidates are friendly, sales-driven, and passionate about retail and...

  • Retail Sales Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines China Bank PH Full time

    Retail Sales Officers – Market Sales GroupOverviewChina Bank PH is currently looking for Retail Sales Officers under Market Sales Group that will be based in Makati and North Luzon.About the RoleThe jobholder will execute daily Foreign Exchange (FX), Fixed Income (FI) and Investment transactions of Retail Banking Business (RBB) and Wealth Management Group...

  • Sales Associate

    5 days ago

    Makati City, National Capital Region, Philippines RIMINI CHPH FASHIONS, INC. Full time $104,000 - $130,878 per year

    We are looking for an experienced and dynamic Sales Associate with a background in luxury fashion retail to join our growing team. You will be responsible for delivering personalized shopping experiences, achieving sales targets, and building lasting relationships with clients.This role requires someone with exceptional customer service skills, a passion for...

  • Sales Associate

    5 days ago

    Makati City, National Capital Region, Philippines Trimark Group Holdings Inc. Full time ₱104,000 - ₱130,878 per year

    We are looking for an experienced and dynamic Sales Associate with a background in luxury fashion retail to join our growing team. You will be responsible for delivering personalized shopping experiences, achieving sales targets, and building lasting relationships with clients.This role requires someone with exceptional customer service skills, a passion for...

  • Retail Sales Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Big Foot Ventures Inc Full time $30,000 - $50,000 per year

    About Us:We are a fast-growing brand passionate about creating premium socks and underwear that blend comfort, durability, and fun, playful designs.Our mission is to create essentials people love, combining simple style with fun and practical designs.As we expand, we're excited to bring our products closer to customers through a retail kiosk Trinoma, Quezon...