Costumer Service Representative

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Ohcotech Corporation Full time ₱360,000 - ₱480,000 per year

Job Descriptions/Responsibilities:

·Respond promptly and professionally to customer inquiries via phone, email, live chat, and social media.

·Provide accurate and detailed information regarding products, services, pricing, availability, and policies.

·Act as the liaison between the sales team and the warehouse team to ensure smooth order processing and on-time delivery.

·Address and resolve any concerns related to order fulfillment, shipping status, and delivery schedules.

·Assist in creating and maintaining online content for marketing, including product descriptions and social media updates.

·Help gather customer insights and feedback to inform product marketing strategies and campaigns.

·Communicate special promotions, discounts, and new product offerings to customers.

·Accurately log customer interactions and keep customer records up to date in the company database systems, i.e. ERP, CRM.

·Provide feedback to leadership on customer feedback, product quality, and service improvements.

Qualifications

·Graduate of any Bachelor's/College degree Minimum of 2 years in a sales, marketing and/or ecommerce role

·Experience in industrial or technical customer service – able to explain technical product specifications

·Experience in order fulfillment - managing order processing, inventory control, and coordinating with logistics for timely delivery of products

·Familiarity in design tools (e.g., Adobe Photoshop, Canva, or similar) for creating marketing materials and product visuals

·Proficiency in MS Office

·Advanced Excel knowledge

·Familiarity in ERP software (e.g. MS Business Central, SAP)

·Positive, can-do attitude with a focus on customer satisfaction

·Good communication skills

·Time management and organizational skills

·Willing to work Monday to Saturday

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Language:

  • English (Required)

Work Location: In person

  • costumer sales officer

    1 week ago

    Quezon City, National Capital Region, Philippines Infinity Outsourcing Services Full time ₱200,000 - ₱400,000 per year

    Infinity Outsourcing Services is urgently in need of manpower for Bradwell Sales and Marketing Corp.Position: Costumer Sales OfficerLocation: Brgy. Pinyahan, Diliman Quezon CityProducts: Raw MaterialsQualifications:At least College Level / Senior High School GraduatedWith experience in Sales is AdvantageMust be residing at Mandaluyong or any nearby...

  • Customer Service Representative

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Global Strategic Careers Full time ₱150,000 - ₱250,000 per year

    We're Hiring:Customer Service RepresentativeLocation:Mandaluyong (On-site)We are looking for a Customer Service Representative to join our team. The ideal candidate should have an experience in a BPO setting handling voice accounts (at least managing 40-60 inbound or outbound calls per day).Key Responsibilities:Handle inbound and outbound calls efficiently...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines NEKSJOB EDSA Full time $104,000 - $130,878 per year

    NEKSJOB EDSA is hiring a Full time Customer Service Representative role in Mandaluyong, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    29 minutes ago

    Mandaluyong City, National Capital Region, Philippines Comrise Full time ₱240,000 - ₱264,000 per year

    Job Title: Customer Service Representative (CSR)Shift: Night ShiftWork Set-Up: Full-OnsiteJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our customers, providing assistance, resolving issues, and ensuring a...

  • CUSTOMER SERVICE REPRESENTATIVE

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱15,000 - ₱25,000 per year

    WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVES Location: Mandaluyong Shift: Night Shift Do you have what it takes to deliver top-notch customer service?We're looking for passionate individuals ready to join our growing BPO family At least High School Graduate Minimum 6 months BPO Voice Experience Apply now and level up your career in the heart of...

  • Customer Service Representative

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Acquire Intelligence Full time ₱150,000 - ₱250,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAs Customer Service Representative, you will be responsible for providing exceptional customer service over the phone,...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives for various accounts. In this full-time role, you will be responsible for providing exceptional customer service to our clients and their customers through telephone, email, and chat interactions. The role is based in our...

  • Customer Service Representative

    4 days ago

    Mandaluyong City, National Capital Region, Philippines ZP Divina Consultancy Firm Inc. Full time ₱200,000 - ₱240,000 per year

    Job Summary:We are looking for motivated individuals to join our Collections Account team. The role involves assisting customers with their account concerns, managing overdue balances, and providing excellent service while maintaining professionalism and empathy. This is a great opportunity for both fresh graduates and experienced individuals who want to...

  • Customer Service Representative

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time $70,000 - $120,000 per year

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Representative II, Customer Service, you get to echo this promise as Emerson's frontline representative, providing outstanding after-sales customer care...

  • Accounting Staff

    6 days ago

    Quezon City, National Capital Region, Philippines Star Paper Corporation Full time ₱150,000 - ₱250,000 per year

    I. JOB MISSION/SUMMARYAn account receivable staff is in charge of processing receivables, price verification and posting of payments, preparation of costumer's statement of account with discrepancies and provide other functions.II. DUTIES/RESPONSIBILITIESSales Invoice and Accounts Receivable MaintenanceSafe keeping of sales invoices, transfer in trust,...