Customer Service Assistant

Responsible for managing and handling the handling and resolution of walk-in complaints, escalated irate complaints from the SD Helpdesk, and providing special attention to VIP and/or LGU cases. Initiate customer-centric programs aimed at ensuring a positive customer experience.CUSTOMER COMPLAINTS RESOLUTIONEnsure a positive customer experience by handling...

About the roleEquicom Savings Bank, Inc. is seeking an enthusiastic Service Assistant / Bank Teller to join our team at our Alabang branch in Metro Manila. As a full-time position, you will play a crucial role in providing exceptional customer service and supporting the day-to-day banking operations of our retail branch.What you'll be doingPerform a variety...

Customer Service & Admin Support Officer ( Remote Role Supporting an Australian-Based Organisation)About UsHarwell Home Care, a trusted Australian provider of personalised aged care services, is committed to helping older Australians, especially our veterans, live independently, with dignity, and happier for longer in their own homes. Guided by values of...

About the role As a Customer Service Representative (Mortgage), you'll play a vital role in providing exceptional customer service to our clients. This full-time position is based in our Ayala Alabang, Muntinlupa City, Metro Manila office. In this role, you'll be responsible for handling all customer inquiries and requests related to our mortgage products...

Job Title: Customer Support Representative Location: Alabang, Muntinlupa CityWork Setup: 100% Onsite Shift: Shifting Schedule (Mostly Night Shifts)Join our partner as a Customer Support Representative and deliver exceptional service for a US-based automotive account. In this role, you'll provide vital support to customers, assist with troubleshooting, and...

Job description:We're Hiring for Customer Service RepresentativesLocation: AlabangWorking Set-up: OnsiteResponsibilities:Handle inbound/outbound calls, emails, and chats.Assist customers with inquiries, concerns, and transactions.Provide accurate product/service information.Resolve issues or escalate when necessary.Maintain records of customer...

Key Responsibilities:Handle inbound and/or outbound calls, emails, or chats related to financial services.Assist customers with account inquiries, billing concerns, loan or credit card applications, payment processing, and dispute resolution.Provide accurate information regarding financial products and services.Verify client identity and ensure compliance...

• Engage with customers directly through chat, email, or customer service platforms to answer questions and provide prompt, professional support• Handle and resolve a variety of post-purchase concerns, including:-Refund and return requests (including defective or incorrect items)-Points accreditation-Order cancellations and changes before...

Job Title:Customer Service Representative – Insurance AccountLocation:AlabangWork Schedule:Day ShiftSalary Range:₱18,000 – ₱21,000Openings:30Job Description:We are looking for enthusiastic and customer-focused individuals to join our team asCustomer Service Representativesfor anInsurance accountbased inAlabang. In this role, you will handle customer...

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