Housekeeping Manager

2 days ago

Quezon City, National Capital Region, Philippines Keyland Corporation Full time ₱900,000 - ₱1,200,000 per year
Alino Hotel (Keyland's upcoming hotel located in New Manila, Quezon City)
Job Summary

The Housekeeping Manager supervises the work activities of all Housekeeping personnel, administering all necessary disciplinary action within the approved policies. Complies and submits, on a yearly basis, the operating budgets, capital expenditures, and the department's requirements for linens, uniforms and all other consumables. Adheres to all budgetary figures to the best of his/her ability.

Job Description
  1. Is responsible for the planning, organization and supervision of the cleaning and maintenance throughout the Hotel. Specific responsibilities also include public areas, back of the house areas, linen and uniforms.
  2. Understand, maintain and execute operational manuals and guidelines.
  3. Initiates and maintains effective communication between the Housekeeping Department and other departments as well as the.
  4. Represents Housekeeping at all department meetings. Conduct regular meeting with staff.
  5. Maintains a high level of quality of housekeeping standards in Hotels, Linen and Uniforms, Laundry, Lost and Found and Contract Cleaners.
  6. Develop and maintain the Deep Clean Programs for the Hotels as well as Public Areas.
  7. Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.
  8. Organize inventories with Accounts and General Store for linen, uniform, and fixed assets.
  9. Pay particular attention while organizing pest eradication and fumigation activities.
  10. Develop and implement Housekeeping systems and procedures\
  11. Prepare reports for management information.
  12. Assist Procurement in selecting suppliers for items related to Housekeeping.
  13. Conducts physical inventories of all uniforms, linen and other Prepare annual recommendations for capital improvements.
  14. Prepares annual operational budgets.
  15. Monitors and inspects public area and back of the house.
  16. Coordinating with Engineering Department the preventive maintenance schedule of rooms and public areas with the maintenance department.
  17. Review Logbooks and Guest feedback on a daily basis. Responds to feedback on channels as needed
  18. Knows all safety and understands emergency procedures and how to act upon them. Understand accident prevention policies.
  19. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.
  20. Responsible for the planning and execution of on the job training for new hires. 
  21. Assists Human Resource department in recruitment and training heads of department and other key staff. 
  22. Display a proactive and leading role in terms of service, culture, development, team image, systems, procedures, and skill development.
  23. Ensure implementation of all hotel policies and house rules.
  24. Wears the proper uniform at all times. Requires all housekeeping employees to wear proper uniforms at all times.
  25. Assumes other duties or responsibility designated by the General Manager.
Job Qualifications


• Strong leadership skills

• Excellent communication abilities, and a keen eye for detail. 

• Deep understanding of cleaning and sanitation practices,

• Ability to develop and implement effective cleaning schedules and protocols.

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