Content Creator

2 weeks ago

Manila, National Capital Region, Philippines Datamatics Full time ₱1,200,000 - ₱2,400,000 per year

Responsibilities:

Content Development


• Create engaging written, visual, and multimedia content (e.g., newsletters, FAQs, guides, infographics, videos) to support change management and training activities.


• Develop success stories, case studies, and spotlight features showcasing achievements and best practices.

Knowledge Management


• Curate and update knowledge materials, training resources, and documentation for staff and citizen developers.


• Maintain content repositories (e.g., SharePoint, Citizen Dev Hub) ensuring accessibility and relevance.

Communication Support


• Collaborate with the ACM Change Manager and Facilitators to design and execute communication campaigns.


• Prepare and distribute regular updates on progress, milestones, and upcoming activities.

Stakeholder Engagement


• Gather feedback from staff and stakeholders to continuously improve content quality and relevance.


• Support engagement activities such as webinars, workshops, and community forums.

Continuous Improvement


• Monitor content performance and adoption metrics.


• Recommend and implement improvements to content strategy and delivery.

Reporting


• Assist in preparing reports on content engagement, feedback, and impact.

Qualification:

Education and Work Experience


• Bachelor's degree in Communications, Journalism, Multimedia, Organizational Development, Information Technology, or related field.


• Minimum 3 years of experience in content creation, communications, or knowledge management.


• Experience supporting change management or digital transformation initiatives in large organizations.

Technical Knowledge


• Proficiency in content development for digital platforms (written, visual, and multimedia).


• Understanding of change management principles and digital adoption strategies.


• Familiarity with low-code/no-code platforms (e.g., Microsoft Power Platform) is an advantage.


• Knowledge of knowledge management and documentation best practices.

Soft Skills


• Excellent written and verbal communication skills.


• Creativity and storytelling ability.


• Strong attention to detail and organizational skills.


• Ability to work collaboratively in cross-functional teams.


• Adaptability and willingness to learn new tools and approaches.

Tools / Software


• Content creation tools (e.g., Adobe Creative Suite, Canva, and others).


• Collaboration platforms (e.g., Microsoft Teams, SharePoint).


• Survey and feedback tools (e.g., Microsoft Forms, SurveyMonkey).


• Documentation and reporting tools (e.g., Word, Excel, PowerPoint).

Certification


• Certifications in content creation, digital communications, or knowledge management – preferred.


• Certifications in change management or digital transformation – an advantage.

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