URGENT: BPO Trainer

4 days ago

San Fernando, Central Luzon, Philippines Sutherland Full time ₱250,000 - ₱750,000 per year

Responsibilities

Enable and guide:

  • Deliver and evaluate soft & technical skills training on all aspects of client training.
  • Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
  • Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
  • Facilitate all aspects of floor-training and BQM training for the program.
  • Supervise and coach learners in nesting & BQM type environments.
  • Facilitate multi-hour product, behavioral, or tool change type learning experiences.
  • Oversee new hire progression and enhancement training.
  • Provide feedback and implement appropriate solutions.
  • Coach and give feedback to trainees to help them fulfill performance metrics.

Impact the bottom line:

  • Fill out accurate reports.

Strengthen relationships:

  • Establish and maintain communication with clients and/or team members.
  • Understand needs, resolve issues, and meet company expectations.

Qualifications

Our most successful candidates will have:

  • Bachelor's degree in any field
  • At least 2 years of work experience as a trainer
  • Experience with sales is a plus.
  • Familiar with needs analysis and objection handling.
  • Excellent working knowledge of Microsoft Office applications (Excel, PowerPoint, Word, and Outlook)
  • Strong English verbal and written communication skills
  • Strategic mindset in developing solutions and process improvements
  • Willingness and ability to work in a shifting or graveyard schedule

  • BPO Process Trainer

    2 weeks ago

    San Fernando, Central Luzon, Philippines Metacom Full time ₱360,000 - ₱480,000 per year

    We are looking for an experienced and dynamic Account/Process Trainer to join our BPO team. In this role, you will be responsible for delivering effective and engaging training programs for new hires and existing agents, ensuring they are well-equipped with the knowledge and skills required to support specific client accounts.You will collaborate closely...

  • Trainer - BPO Collecton

    5 days ago

    San Fernando, Central Luzon, Philippines AUMTREND PH INC Full time ₱420,000 - ₱456,000 per year

    Collections background is REQUIREDAt least 2-3 years of work experience as a Trainer.Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook).Strong English verbal and written communication skills.Strategic in developing solutions and process improvementsMust be willing to work onsite and on flexible schedule35K base...

  • Technical Trainer

    5 days ago

    San Fernando, Central Luzon, Philippines Technology Elite Full time ₱720,000 per year

    We are looking for a passionate and dedicated Technical Trainer to create and deliver engaging and effective training programs. The role involves facilitating learning sessions and ensuring participants gain the necessary knowledge and skills to succeed.TASKS:Course DesigningIdentify learning needs by doing class observations and facilitator interviewsDesign...

  • Product Trainer

    2 weeks ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Product TrainerWork Set Up: On-SiteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are looking for a passionate and experienced Product Trainer to support the growth and development of our call center team. This role involves designing and delivering...

  • Product Trainer

    4 days ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱1,200,000 - ₱2,400,000 per year

    Position Title: Product TrainerWork Set Up: On-siteSchedule: 4:00 PM to 1:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We're looking for a dynamic Trainer to join our team and play a key role in shaping the skills and success of our employees. If you have a passion for training, an ability to...

  • BPO Team Leader

    2 weeks ago

    San Fernando, Central Luzon, Philippines Stark Asia Solutions, Inc Full time ₱660,000 per year

    LOCATION: Clark, PampangaPOSITION: Tea Manager (TL)SALARY: Earn as much PHP 55,000WORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(QUALIFICATION)HS Graduate / Medical Allied Graduate2–3+ years leadership/people management experience (Must healthcare experience)Healthcare domain knowledge (eligibility &...

  • CSR - Healthcare Account | Competitive Salary Package | At least 1 yr BPO exp

    2 weeks ago

    San Fernando, Central Luzon, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    URGENT HIRING FOR CSR - HEALTHCARE ACCOUNT - 1 DAY HIRING PROCESSThe role will be responsible for placing outbound calls to collect healthcare account balances due from guarantors. In this role the Specialist will also be responsible for answering a variety of incoming calls, Outbound and incoming calls will be tied to patient accounts and will require...

  • WAVE 2 CSR/ Start Asap

    2 weeks ago

    San Fernando, Central Luzon, Philippines Work Services Full time ₱150,000 - ₱250,000 per year

    Urgent HiringWe are looking for Customer Service RepresentativeStart Date: September ClassQualifications:At least a HS/SHS Graduate with at least 6 months BPO experienceMust be willing to work-onsite.Must be willing to start ASAP.Open for No BPO ExperiencePerks:Competitive SalaryPerfomance BonusesApply Now

  • Call Center Agent(No Final Interview)START ASAP

    2 weeks ago

    San Fernando, Central Luzon, Philippines Clu Forwarding Services Full time ₱240,000 - ₱360,000 per year

    Urgent HiringWe are looking for Customer Service RepresentativeStart Date: September 10,11 21 and 25Qualifications:At least a HS/SHS Graduate with at least 6 months BPO experience Must be willing to work-onsite. Must be willing to start ASAP. Open for No BPO ExperiencePerks:- Competitive Salary- Perfomance BonusesApply NowJob Types: Permanent, Fresh...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Central Luzon, Philippines Prescripto Full time ₱18,000 - ₱27,000 per year

    URGENT HIRING CUSTOMER SERVICE REPRESENTATIVES WANTEDWe've Got You CoveredFinancial AccountQualifications:Open to High School / Senior High / College Level & Graduateswith at least 6 months BPO experienceGood English Communications SkillsFull Training ProvidedWork Onsite at SM Clark, PampangaEarn Up to ₱27,000 Monthly1-DAY HIRING PROCESS – Virtual or...