URGENT: BPO Trainer
1 week ago
Responsibilities
Enable and guide:
- Deliver and evaluate soft & technical skills training on all aspects of client training.
- Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
- Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
- Facilitate all aspects of floor-training and BQM training for the program.
- Supervise and coach learners in nesting & BQM type environments.
- Facilitate multi-hour product, behavioral, or tool change type learning experiences.
- Oversee new hire progression and enhancement training.
- Provide feedback and implement appropriate solutions.
- Coach and give feedback to trainees to help them fulfill performance metrics.
Impact the bottom line:
- Fill out accurate reports.
Strengthen relationships:
- Establish and maintain communication with clients and/or team members.
- Understand needs, resolve issues, and meet company expectations.
Qualifications
Our most successful candidates will have:
- Bachelor's degree in any field
- At least 2 years of work experience as a trainer
- Experience with sales is a plus.
- Familiar with needs analysis and objection handling.
- Excellent working knowledge of Microsoft Office applications (Excel, PowerPoint, Word, and Outlook)
- Strong English verbal and written communication skills
- Strategic mindset in developing solutions and process improvements
- Willingness and ability to work in a shifting or graveyard schedule
-
Trainer - BPO Collecton
1 week ago
San Fernando, Central Luzon, Philippines AUMTREND PH INC Full time ₱420,000 - ₱456,000 per yearCollections background is REQUIREDAt least 2-3 years of work experience as a Trainer.Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook).Strong English verbal and written communication skills.Strategic in developing solutions and process improvementsMust be willing to work onsite and on flexible schedule35K base...
-
Quality Assurance Specialist
1 week ago
San Fernando, Central Luzon, Philippines Connext Full time ₱900,000 - ₱1,200,000 per yearTheQuality Assurance Analystis responsible for monitoring, evaluating, and improving member interactions to ensure compliance, accuracy, empathy, and professionalism. The role identifies performance trends, coaching opportunities, and process improvements to support a consistently high-quality member experience aligned with organizational standards and...
-
Accounting Staff
1 week ago
San Fernando, Central Luzon, Philippines Scrubbed, Accounting that Matters Full time ₱25,000 - ₱75,000 per yearWe are looking for an Accounting Staff to be involved in all aspects of accounting, working from the transactional level through the financial statements level, using the latest in cloud computing technology.Responsibilities:Accounts Payable processingAccounts Receivable processingInventory analysisMonthly Payroll run and accountingCompletion of Month End...
-
Quality Assurance Analyst
2 weeks ago
San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time ₱900,000 - ₱1,200,000 per yearConnext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Quality Assurance Analyst who will be working with Connext's Client in the United...
-
Admin Virtual Assistant
2 weeks ago
San Fernando, Central Luzon, Philippines Boomering inc Full time ₱200,000 - ₱300,000 per yearThis is a remote position.Position Title: Part-Time Role- Admin Virtual AssistantWork Set-up: Work From HomeSchedule: Monday to Friday, 8:00 AM-12:00 PM PHT (4 Hrs/Day; 20 Hrs/week)Salary Package: Php 20,000-25,000JOB DESCRIPTION FOR AN ADMIN VIRTUAL ASSISTANT:We are seeking a highly organized and reliable Admin Virtual Assistant to support our client's...
-
Client Onboarding Project Manager for Clark
2 weeks ago
San Fernando, Central Luzon, Philippines Emapta Global Full time ₱54,080 - ₱180,000 per yearDrive Projects That Connect Businesses with Top Global TeamsEmapta is a leading outsourcing provider redefining the global workforce by connecting businesses with high-performing offshore teams. With over 15 years in business, more than 10,000 employees, and clients across 30 countries, we are recognized for ethical practices, robust data security, and...
-
Experienced Call Center Trainer
2 weeks ago
San Fernando, Philippines Mass Markets Full timeJoin to apply for the Experienced Call Center Trainer role at Mass Markets Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in...
-
Experienced Call Center Trainer
3 weeks ago
San Fernando, Philippines MCI Full timeFull-Time Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Trainer...
-
Accounting Staff
4 weeks ago
San Fernando, Philippines Scrubbed Full timeWe are looking for an Accounting Staff to be involved in all aspects of accounting, working from the transactional level through the financial statements level, using the latest in cloud computing technology. Responsibilities: Accounts Payable processing Accounts Receivable processing Inventory analysis Monthly Payroll run and accounting Completion of Month...
-
Accounting Staff
2 weeks ago
San Fernando, Philippines Scrubbed Full timeOverview Join to apply for the Accounting Staff - Senior Level (US Hours Shift) role at Scrubbed . Responsibilities Accounts Payable processing Accounts Receivable processing Inventory analysis Monthly Payroll run and accounting Completion of Month End journals and closing adjustments Preparation and completion of monthly financial reports Bank and GL...
-
Accounting Staff
4 weeks ago
San Fernando, Philippines Scrubbed Full timeJoin to apply for the Accounting Staff - Senior Level role at Scrubbed We are looking for an Accounting Staff to be involved in all aspects of accounting, working from the transactional level through the financial statements level, using the latest in cloud computing technology. Responsibilities Accounts Payable processing Accounts Receivable processing...
-
Accounting Staff
2 weeks ago
San Fernando, Philippines Scrubbed Full timeAccounting Staff - Experienced Level We are looking for an Accounting Staff to be involved in all aspects of accounting, working from the transactional level through the financial statements level, using the latest in cloud computing technology. Responsibilities Accounts Payable processing Accounts Receivable processing Inventory analysis Monthly Payroll run...
-
Product Trainer For Healthcare Account
2 weeks ago
San Pedro, Philippines Yngen Datacom Corp. Full timeJoin our team as a Training Specialist for the AirDoctor Program and help shape the next generation of top-performing agents! You’ll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you’re passionate about people development and thrive in a dynamic environment,...
-
Call Center Agent
2 weeks ago
San Jose del Monte City, Philippines Metacom Full timeWe are mass hiring Customer Service Representative for Seasonal Health care account in Makati NO BPO EXPERIENCE. Job Responsibilities: Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues by offering precise and helpful information. Keep thorough records of customer interactions,...
-
Gaming Account
2 weeks ago
San Juan, National Capital Region, Philippines Sapient Careers Ph - SGS Full time ₱160,000 - ₱420,000 per yearWe're on the lookout for Call Center Agents to join our growing teams across Metro Manila Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Offer precise information and support on account management, game features, technical concerns, and billing inquiries.Guide customers through troubleshooting...
-
PURE NONVOICE Easy Hotel Booking Account
2 weeks ago
San Juan, National Capital Region, Philippines Sapient Careers Ph - SGS Full time ₱252,000 - ₱336,000 per yearWe're on the lookout for Call Center Agents to join our growing teams across Metro Manila Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Handle customer inquiries through email, chat, or other communication channels as needed.Help customers adjust or cancel reservations while adhering to hotel...