Product Trainer For Healthcare Account

4 weeks ago

San Pedro, Philippines Yngen Datacom Corp. Full time

Join our team as a Training Specialist for the AirDoctor Program and help shape the next generation of top-performing agents You’ll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you’re passionate about people development and thrive in a dynamic environment, this role is for you. Key Responsibilities Facilitate classroom and virtual training sessions for new hires, ensuring an engaging and productive learning environment. Develop and implement learning materials, assessments, and coaching plans tailored to trainee needs. Serve as the subject matter expert (SME) during the transition phase from training to operations. Communicate process updates, system changes, and new procedures within the AirDoctor program. Collaborate regularly with the Resident Training Team to align training initiatives and standards. Flex to agent role when necessary to: Assist clients in scheduling appointments with preferred clinics or doctors. Handle inquiries via calls, chat, or email in accordance with AirDoctor standards. Process payment requests accurately and efficiently. Uphold patient confidentiality and data privacy at all times. Provide comprehensive progress reports on trainee performance, challenges, coaching sessions, and KPI trends. Identify and report system bugs or process gaps that may affect trainees and frontline agents. Perform other tasks as directed by the management and the Resident Training Department. Qualifications Educational Background Completed at least 2 years of tertiary education Preferably a College Graduate or Vocational Course Graduate Experience Minimum of 6 months training experience , preferably in a BPO or healthcare-related program At least 6 months experience in Customer Service or Healthcare account Skills & Competencies Outstanding communication and presentation skills Proficient in MS Office Suite and Zoom Workspace Strong reporting, documentation, and people management skills Exceptional problem-solving, analytical, and critical thinking abilities Personal Attributes Adaptable, innovative, and resourceful in fast-paced environments Demonstrates professionalism, respect, and empathy in all interactions Passionate about learning and developing others Work Conditions Onsite work setup Opportunity to work closely with both the Training and Operations teams in a collaborative and dynamic environment. #J-18808-Ljbffr

  • Product Trainer For Healthcare Account

    1 week ago

    San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱250,000 - ₱500,000 per year

    Join our team as a Training Specialist for the AirDoctor Program and help shape the next generation of top-performing agents You'll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you're passionate about people development and thrive in a dynamic environment, this...

  • Process Trainer

    1 week ago

    San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱250,000 - ₱500,000 per year

    Join our team as a Process Trainer for the AirDoctor Program and help shape the next generation of top-performing agents You'll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you're passionate about people development and thrive in a dynamic environment, this...

  • BPO - Product Trainer

    2 weeks ago

    San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱80,000 - ₱120,000 per year

    Join our team as a Training Specialist for the AirDoctor Program and help shape the next generation of top-performing agents You'll design engaging training sessions, guide new hires through their journey, and make real impact by bridging learning to production success. If you're passionate about people development and thrive in a dynamic environment, this...

  • CSR - Healthcare Account (Onsite)

    1 week ago

    San Pedro, Calabarzon, Philippines Yngen Holdings Group of Companies Full time ₱250,000 - ₱500,000 per year

    Join our Healthcare CSR team and make a difference Support clients, solve problems, and be the voice that matters in healthcare every day.Job Summary:We are seeking a dedicated Customer Service Representative to join our Healthcare Account team. The CSR will serve as the primary point of contact for healthcare clients, addressing inquiries, resolving issues,...

  • Chief Financial Officer

    2 weeks ago

    San Pedro, Philippines Tap Growth ai Full time

    We're Hiring: Chief Financial Officer - Healthcare/Hospitals! We are seeking a highly skilled and experienced Chief Financial Officer (CFO) to lead our financial operations in the healthcare sector. The ideal candidate will have a strong background in finance, accounting, and strategic planning within hospitals or healthcare organizations. Location: San...

  • Ground Trainer

    17 hours ago

    San Fernando, Central Luzon, Philippines Skintific Full time

    Job Title: Ground TrainerJoin a Collaborative, Growth-Oriented Workplace at SKINTIFICAt SKINTIFIC, we are guided by science and driven by innovation – creating formulas designed to strengthen, restore, and protect the skin barrier for lasting results.We combine research, technology, and creativity to bring "Barrier Science" to life – crafting skincare...

  • Ground Trainer

    17 hours ago

    San Fernando, Central Luzon, Philippines Skintific PH Full time

    Job Title: Ground Trainer - North & Central LuzonJoin a Collaborative, Growth-Oriented Workplace at SKINTIFICAtSKINTIFIC, we are guided by science and driven by innovation – creating formulas designed to strengthen, restore, and protect the skin barrier for lasting results.We combine research, technology, and creativity to bring"Barrier Science"to life –...

  • Trainers

    2 weeks ago

    San Fernando, Central Luzon, Philippines NTL LTD Full time ₱480,000 - ₱540,000 per year

    Job Title: TrainersSalary: 40,000 max offer, but willing to extend until 45,000 based on qualificationsWork location/Set up: Clark, Pampanga/OnsiteShift Schedule: Night Shift• Must have a helpdesk-type background (hardware and softwaretroubleshooting experience).• Familiar with operating systems troubleshooting.• Knowledge of Microsoft products is...

  • Product/Brand Manager

    2 weeks ago

    San Pedro, Calabarzon, Philippines Drugmaker's Laboratories, Inc Full time ₱40,000 - ₱80,000 per year

    Job Summary:The Product/Brand Manager is responsible for developing and executing marketing strategies to promote pharmaceutical products, enhance brand awareness, and achieve business objectives. This role involves market research, product positioning, promotional planning, and close coordination with sales, medical, and regulatory teams to ensure the...

  • Trainer (IT Helpdesk Background)

    5 days ago

    San Fernando, Central Luzon, Philippines ADI Recruitment, INC. Full time

    Trainer (IT Helpdesk Background) – TP Clark SiteLocation: TP Clark Site, PampangaEmployment Type: Full-time | On-siteAbout the Role:We are looking for Trainers with a strong IT Helpdesk or technical support background to deliver and facilitate training programs for our support teams. This role requires solid troubleshooting skills and familiarity with...