Services Planner

1 week ago

Bonifacio Global Metro Manila, Philippines Schneider Electric Full time ₱900,000 - ₱1,200,000 per year
Job Summary

Be the key to seamless service delivery As a Services Planner, you'll coordinate the deployment of Service Engineers to ensure timely execution of maintenance, warranty, and technical support activities. Your role drives operational efficiency and customer satisfaction.


Key Responsibilities
  • Schedule and deploy Service Representatives (SRs) for various service offerings
  • Optimize travel and calendar planning for field engineers
  • Confirm work schedules with customers or partners before dispatch
  • Participate in SIM sessions and follow operational processes
  • Ensure accurate Work Order (WO) management and timely revenue recognition
  • Maintain updated SR skill profiles and assign based on technical competency
  • Coordinate pre-deployment requirements (e.g., permits, gate passes)
  • Collaborate with internal teams for smooth service delivery
  • Ensure safety, cybersecurity, and compliance in all deployments
  • Work only with certified and cyber-compliant subcontractors

Qualifications
  • Bachelor's degree in a relevant field
  • Strong written and verbal communication skills
  • Excellent interpersonal and teamwork abilities
  • Self-motivated with strong problem-solving and decision-making skills
  • Experience in people management is an advantage

  • Preferably knowledgeable in:

  • Electrical Distribution (LV/MV)

  • Process Automation
  • Building Automation
  • Solar Power Systems

Why Join Us?
  • Be part of a global leader in energy management and automation
  • Work with passionate professionals in a collaborative environment
  • Make a real impact on customer success and operational excellence

Reporting Line

You will report directly to the Services Operations Manager

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