Client Relationship Manager

4 days ago

Quezon City, National Capital Region, Philippines Techno Global Team Careers (TGT) Full time

IMMUNITY WITH A FULL STOMACH, STARTING DAY ONE
 Stay fueled with free lunch every day, plus HMO and medical coverage from Day 1

#WeAreTGT in Eastwood: Great Place to Work Certified

  • Health & Wellbeing:
     HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition:
     24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks:
     Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location:
     Work in 
    Eastwood (Day Shift)

YOUR ROLE AT A GLANCE

The 
Client Relationship Manager
 serves as the main point of contact for Australian clients, building strong relationships, ensuring satisfaction, and driving engagement and retention. The role focuses on understanding client needs, aligning solutions to their goals, and identifying opportunities for growth.

IDEAL CANDIDATE PROFILE
(Experiences)

  • 8+ years in account management, client relationship management, or sales
  • Bachelor's degree in Business, Marketing, Sales, or related field
  • Proven record of managing client portfolios and driving growth
  • Proven ability to effectively juggle multiple international accounts while staying organized
  • IT or professional services experience is a plus

ABOUT YOU
(Attributes)

  • Excellent communication, negotiation, and relationship-building
  • Team player who collaborates effortlessly across departments
  • Customer-focused problem solver with commercial acumen
  • Flexible, adaptable, and professional

YOUR IMPACT STARTS HERE
(Tasks)

  • Manage and grow client accounts, acting as their main point of contact
  • Support AU campaigns by coordinating client requests & project needs
  • Conduct Quarterly Business Reviews and track client progress
  • Coordinate with internal teams to deliver timely solutions
  • Identify opportunities for upselling and cross-selling
  • Use CRM and PSA systems (including ConnectWise) to manage client activities

#WeAreTGT in Eastwood: Great Place to Work Certified

TGT's Eastwood Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you

Experience our seamless 100% virtual recruitment process.
 Apply anytime, anywhere

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