Dispatcher within US limo company

3 days ago

Manila, National Capital Region, Philippines Find Staff LLC Full time $70,000 - $120,000 per year

Find Staff is a staffing and recruiting agency that specializes in aligning US based businesses with highly qualified remote team members from across the globe. We currently have a luxury chauffeured transportation client  looking to fill a remote dispatch/ reservation position.

Dispatchers/Reservation agents - Experience with Santa Cruz needed.

Job Duties include:
  • Schedule and dispatch drivers and vehicles to appropriate locations.
  • Monitor drivers and vehicle locations and coordinates service and schedules.
  • Determines types or amounts of vehicles and personnel required according to reservations / work orders or specifications.
  • Responsible for ensuring that all vehicles are returned at the end of a shift.
  • Keeps customers informed by answering questions using phone, chat, and email.
  • Performs other duties and responsibilities as required or requested.
Requirements:
  • Ability to think on your feet and work in a fast paced environment a MUST.
  • Experience in dispatching for 1+ years with Santa Cruz.
  • Experience in a customer-focused / customer service role for 1+ years.
  • Must be comfortable using computers, ticketing type systems, previous experience with booking or reservations systems a plus.
  • Ability to communicate effectively with high-end clients both verbally and in writing - fluent in English is MUST.
  • Strong analytical skills and attention to detail combines with good business judgement.
  • Excellent, clear, and effective verbal and written communication skills.
  • Experience in a collaborative and transparent environment, experience working within a remote environment is a PLUS.
  • Ability to work in a high pressure environment with tight deadlines.
  • High level of intuition to anticipate and exceed client needs.
  • Must live IN Serbia to qualify for this position.
Benefits:

Find Staff only offers full time contracted positions in accordance with local laws.

Shifts: Monday to Friday 1:30pm - 9:30pm US time which is 4.30 AM to 12.30pm Manila time, with Saturday and Sunday as days off.

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