Wave 1 CSR

6 days ago


San Fernando, Central Luzon, Philippines A & S MANPOWER RESOURCES INC Full time ₱1,800,000 - ₱3,600,000 per year

Customer Service Representative (CSR) – Telco Account

Location: Clark, Pampanga

Employment Type: Full-time

Work Setup: Onsite

About the Role

We're hiring Customer Service Representatives for our Telco account No BPO experience? No problem—we provide full training. If you have good communication skills and are willing to learn, this opportunity is for you.

Key Responsibilities
  • Answer calls regarding telco products and services.
  • Assist customers with network, mobile, or internet-related concerns.
  • Handle billing inquiries, payments, and account updates.
  • Provide clear and accurate information to customers.
  • Troubleshoot basic service issues and escalate when necessary.
  • Achieve performance metrics such as quality and customer satisfaction.
Qualifications
  • Any educational attainment (high school, senior high, college level/graduate accepted).
  • No BPO experience required – freshers are welcome to apply.
  • Good communication skills.
  • Basic computer and typing skills.
  • Willing to work on shifting schedules.
What We Offer
  • Competitive salary package
  • Performance incentives
  • Paid training
  • Health card/HMO
  • Career growth opportunities
  • Friendly and supportive work environment


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