Wave 1 - Non-Voice/Customer Service Representative/Earn UP to 29k monthly

7 days ago

San Fernando, Central Luzon, Philippines Private Advertiser Full time ₱348,000 per year

About the role

We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this full-time role, With the potential to earn up to ₱29,000 monthly, this is an exciting opportunity to grow your career in the customer service industry.

What you'll be doing

  1. Providing prompt and courteous non-voice customer support through channels such as email, chat, and social media
  2. Resolving customer inquiries and complaints in a professional and efficient manner
  3. Maintaining accurate and up-to-date records of customer interactions
  4. Collaborating with cross-functional teams to enhance the overall customer experience
  5. Identifying and escalating any complex or sensitive issues to appropriate team members
  6. Continuously seeking ways to improve customer satisfaction and operational efficiency

What we're looking for

  1. Previous experience in a customer service or call centre environment
  2. Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
  3. Strong problem-solving and decision-making abilities, with a focus on providing effective solutions
  4. Proficiency in using various customer service tools and technologies
  5. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  6. A genuine passion for providing exceptional customer service and a commitment to continuous learning and improvement

What we offer

At Fashion Accessories Shop Miyam', we are dedicated to creating a positive and supportive work environment for our employees. In addition to a competitive salary of up to ₱29,000 per month, we offer a range of benefits and perks, including:

  1. Comprehensive health insurance coverage
  2. Generous paid time off and holiday leave
  3. Opportunities for career advancement and professional development
  4. Collaborative team environment with opportunities for cross-training and skill-building
  5. Staff discounts on our fashionable product range

If you're excited about the prospect of becoming our next Customer Service Representative, we encourage you to apply now and join our dynamic team

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