Clinical Documentation Improvement Instructor

Discover your 100% YOU with MicroSourcing
Position:
Clinical Documentation Improvement Instructor - IP

Location:
Taguig

Work setup & shift:
Onsite | Night shift

Why join MicroSourcing?
You'll Have
Competitive Rewards:
Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit:
Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony:
Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth:
Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork:
Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role
As a
CDI Trainer - IP
, you will:

• Deliver end-to-end process training covering assigned CDI domains.
• Facilitate induction training for new and lateral hires, as well as refresher and upskilling sessions for existing staff.
• Customize training modules based on client SLAs, payer guidelines (Medicare, Medicaid, Commercial), and EMR platforms such as Epic, Cerner, and Meditech.
• Conduct assessments, quizzes, and feedback sessions to measure learning effectiveness.
• Update training materials and SOPs based on process changes or client requirements.
• Collaborate with Clinical SMEs and Operations to identify training needs and skill gaps.
• Ensure training delivery meets compliance, accuracy, and quality benchmarks.
• Prepare training materials, assessments, and certification scorecards while maintaining documentation and version control of all process documents.
• Conduct pre-assessments, mid-evaluations, and final certifications to evaluate trainee performance.
• Analyze trainee errors, provide retraining and coaching support, and track post-training productivity and proficiency.
• Partner with Operations, Quality, and HR to streamline onboarding and on-the-job learning programs.
• Participate in client calibration calls and support audits or client visits by presenting training metrics and achievements.

What You Need:
Non-negotiables

• Minimum 2 years of CDI or coding training experience in a BPO or healthcare setting
• At least 2 years of acute care clinical experience (ICU or Med/Surg strongly preferred)
• Bachelor of Science in Nursing
• Registered Nurse with active PHRN or USRN license
• Certified Clinical Documentation Specialist (CCDS), Certified Documentation Improvement Practitioner (CDIP), or Certified Coding Specialist (CCS)
• Working knowledge of ICD-10-CM/PCS coding, MS-DRG methodology, and risk adjustment
• Proficiency with EMR systems such as Epic, Cerner, or Meditech

Preferred skills/expertise

• Master's degree or credential in business, healthcare, or related field
• Proficiency with CDI/coding technology and Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, SharePoint)
• Strong attention to detail, analytical thinking, and independent decision-making
• Excellent written and verbal communication skills; ability to create impactful presentations
• Experience working in a matrixed environment and collaborating with cross-functional teams

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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Terms & conditions apply.