
Guest Service Center Supervisor
21 hours ago
Shangri-La Boracay
Located in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.
DUTIES
The Service Leader - Guest Service Center ensures that calls to the Guest Service Center are promptly answered and requested followed through to the concerned department.
REQUIREMENTS
- Experienced in an International Hotel with a similar capacity.
- Graduate of Hospitality Management, International Hospitality Management or any related course.
- Oral and Written Fluency in English
- Must be guest-oriented, an eye for details and flexible.
***Compensation and Benefits: Local Package is offered.
-
Guest Services Agent
6 days ago
, , Philippines Filinvest Group Full timeFILINVEST COMPANY: Crimson Resort & Spa Mactan Overview This role is responsible in ensuring guest satisfaction by providing personalized service to guests in the most courteous and efficient manner as well as contributing to optimizing room sales. This role is also responsible for providing complete and accurate information in response to internal and...
-
Administrative and Guest Services Representative
22 hours ago
Philippines Extenteam Full time ₱150,000 - ₱250,000 per yearWe are looking for a Administrative and Guest Services Representative for a Property management company client of ours. The position requires someone who can communicate confidently in both Spanish and English. Internal tasks:Inbox sorting: sort email inbox into guest vs owner messages, prioritizing emergency issues, non emergency / routine guest issues...
-
Call Center Supervisor
6 days ago
, , Philippines Asurion Full timeCall Center Supervisor - ATT PRO page is loaded## Call Center Supervisor - ATT PROremote type: Onsitelocations: Philippines - Iloilo Business Parkposted on: Posted Todayjob requisition id: ASU The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with...
-
Guest Support
2 days ago
, , Philippines RivetStays Full timeOverview RivetStays is a fast-growing property management company redefining short-term rentals through tech-driven hospitality and exceptional service. Role Overview We are looking for a Guest Support & Operations Analyst to handle overnight guest communications and backend operations. This role is perfect for someone who thrives in a fast-paced...
-
Senior Executive-Contact Center Management-MIS
23 hours ago
Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per yearR esponsibilities: Develop, maintain, and distribute daily, weekly, and monthly reports on call center performance metrics, including call volume, average handle time, service levels and customer satisfaction Create and manage dashboards to provide real-time visibility into call center performance Ensure data accuracy and consistency across all reporting...
-
Call Center Supervisor
6 days ago
, , Philippines Asurion Full timeThe Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is responsible for providing constructive feedback, implementing corrective actions if necessary, and ensuring that the team meets client metric obligations daily. The Coach acts as the point of contact for escalations and...
-
HR Contact Center Supervisor
6 days ago
, Metro Manila, Philippines Fresenius Medical Care Full timeOverview We are seeking a dedicated and people-focused Supervisor to lead a team within the United States HR Operations Tier I Contact Center, part of our Global HR Shared Services function. This role will be responsible for supervising the day-to-day service delivery of Tier I HR support operations, ensuring timely resolution of employee inquiries and...
-
Contact Center Supervisor
4 days ago
, Metro Manila, Philippines Buscojobs Full timePasig, Palawan GDV Business Services Co. Posted today Job Description !URGENT! ! URGENT! !URGENT!IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU!GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!1 DAY ONSITE SET UP At least a HS Graduate (old curriculum) / SHS Graduate with at least 6months BPO...
-
Restaurant Supervisor
6 days ago
, , Philippines Filinvest Group Full timeFilinvest Hotel: Crimson Resort and Spa Boracay The F&B Restaurant Supervisor is responsible for organizing all activities within the operation of theoutlet with regards to food and beverage as well as equipment arrangement. 1. Restaurant Operations Advise the Manager in all aspects and matters directly related to the shift operation Control and supervises...
-
Customer Service Supervisor 1
6 days ago
, , Philippines Willis Towers Watson Full timeDescription The Business Our Benefit Outsourcing Solutions business provides benefits administration and outsourcing solutions to many of the world’s leading organizations. Our purpose is to help our clients’ employees realize the full potential of their benefits, helping them be happier, healthier and more secure. Position Overview: The Benefits...