Telemarketer

7 days ago


Balintawak Philippines Auto Global Full time ₱150,000 - ₱250,000 per year

Automotive Service Telemarketer Job Description
Position Overview:
The Automotive Service Telemarketer is responsible for making outbound calls to prospective and existing customers to promote and sell automotive products and services. This role focuses on generating/ tapping leads, setting appointments for service/ PMS, and providing excellent customer service to increase dealership revenue.
Key Responsibilities:

Make outbound calls to potential and existing customers using a provided call list or service database.Promote automotive products such as vehicles, parts, service packages, warranties, and financing options.Identify customer needs and provide relevant information about products and services.Set appointments for PMS or repair of JMC units. Maintain accurate and detailed records of all calls and customer interactions in the CRM system.Handle customer inquiries and resolve issues or escalate them as necessary.Meet or exceed daily, weekly, and monthly call and service targets.Stay informed about product knowledge, promotions, and dealership updates.Skills and Qualifications:Previous experience in telemarketing, sales, service, or customer service preferred.Strong communication and persuasion skills.Ability to work in a fast-paced environment with a target-driven approach.Familiarity with automotive products and terminology is a plus.Proficiency in CRM software and Microsoft Office.College graduate/ Vocational graduate or equivalent required; further education is a plus.

Work Environment:
Based in a JMC dealership in Balintawak, Quezon City. Monday to Saturday work schedule. 8:30am to 5:30 working hours.
 


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