Customer Care Representative

2 days ago

Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

We areseeking a dedicated Customer Care Representative to join our team in Cebu Central Visayas. This full-time role will have you playing a vital part in providing exceptional customer service and support to our valued clients. Whether you're handling inbound inquiries, resolving issues, or providing product information, your passion for helping others will be essential to your success in this position.

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably in the retail, telecommunications or financial services industries
  2. Strong communication and interpersonal skills, with the ability to connect with customers from diverse backgrounds
  3. Excellent problem-solving and critical thinking skills to address complex customer inquiries
  4. Proficiency in English, both verbal and written
  5. Familiarity with customer service software and databases
  6. A collaborative spirit and willingness to work as part of a team
  7. High school diploma or equivalent

Apply now to become our next Customer Care Representative

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