Customer Service Representative

2 days ago

Cebu City, Central Visayas, Philippines INTERCON MANPOWER SERVICES Full time ₱216,000 - ₱324,000 per year
Join Our Growing Team as a Customer Service Representative Location: Cebu IT Park Salary: Up to ₱27,000/month Open to: Fresh Graduates & Experienced Professionals

About Us:

We're a forward-thinking company based in the heart of Cebu IT Park, and we're on the lookout for motivated Customer Service Representatives to help us deliver top-tier service to our customers. Whether you're just starting your career or you're a seasoned pro, we've got a spot for you

At our company, we prioritize creating a fun and supportive work environment where you can grow, develop new skills, and build a lasting career in customer service.

What You'll Do:

  • Handle inbound customer inquiries via phone, email, and chat in a friendly and professional manner
  • Resolve customer concerns efficiently, ensuring a smooth and positive experience
  • Guide customers through our products/services and answer their questions
  • Keep accurate records of interactions, solutions, and feedback
  • Collaborate with your team to hit performance targets and maintain a high level of service
  • Follow company guidelines to ensure quality and consistency

Who We're Looking For:

  • Excellent communication skills—both verbal and written
  • A customer-first mindset, with a natural ability to empathize and resolve issues
  • Ability to multitask in a fast-paced environment
  • A positive attitude, even when handling difficult situations
  • Fresh graduates are encouraged to apply Previous experience is a plus but not required
  • Open to working in flexible schedules, including weekends and holidays
  • A high school diploma is required; a college degree is a bonus

What We Offer:

  • Competitive salary: Up to ₱27,000/month
  • Health & dental benefits to keep you covered
  • Career growth opportunities: We love promoting from within
  • Comprehensive training: You'll get all the support you need, no matter your experience level
  • Fun & friendly work culture: We believe in collaboration and celebrating each other's successes
  • Performance bonuses & incentives: Your hard work will be rewarded

Why Work With Us?

We're not just about hitting targets—we care about your development, well-being, and success. If you're ready to launch your career (or take it to the next level), we've got the perfect opportunity for you

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