People and Culture Administrator

3 days ago

Manila, National Capital Region, Philippines Outsourced Full time

Job Description
About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Core Responsibilities

  • Administer employee lifecycle processes, including onboarding, changes, and offboarding across multiple countries.
  • Maintain accurate employee records in BambooHR (incl org chart), ensuring data integrity and compliance with local regulations.
  • Coordinate new hire onboarding logistics, including documentation, equipment coordination with IT, and first-day experience.
  • Process employment contracts, offer letters, and employment verification requests.
  • Coordinate background check processes with external vendors and track completion status.
  • Administer benefits enrolment (working with US PEO as required for US staff), leave management, and time-off tracking in BambooHR
  • Maintain HR documentation, templates, and standard operating procedures. Assist with HR compliance activities, including document retention, policy acknowledgments, and audit preparation.
  • Generate HR reports and dashboards on headcount, turnover, time-off balances, and other people metrics.
  • Support performance review cycles by coordinating timelines, communications, and data management in Lattice.

Qualifications:

  • 3-5 years of HR administration or HR operations experience, supporting a mix of hybrid and remote teams across multiple time zones.
  • Experience with HRIS systems (BambooHR required; Lattice experience a plus).
  • Strong understanding of HR compliance requirements and employment regulations across multiple jurisdictions (including Australia and the USA).
  • Excellent organizational skills with the ability to manage multiple priorities and maintain confidentiality.
  • Detail-oriented with focus on data accuracy and process adherence.
  • Strong written and verbal communication skills with a customer service orientation.
  • Proficiency in Excel/Google Sheets for reporting and data management.
  • Experience supporting fast-growing companies through scaling phases preferred.
  • Very high proficiency in English.

Work Schedule

  • 9pm-6am Manila Time
  • Hybrid set-up (Makati)

Note:
As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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