People Operations Administrator

People Operations Administrator

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

We have an exciting opportunity to join our People Operations team in Manila and currently looking for a People Operations Administrator to join the team. 

The People Operations Administrator plays a central role in supporting the efficient delivery of People & Culture (P&C) operations across a global business. Working within a small, collaborative direct team and as part of a broader multi-disciplinary team, this position provides high-quality support for P&C service desk queries while also contributing to broader P&C initiatives, system improvements, reporting and process reviews. 

The People Operations Administrator works across a variety of tasks, applying initiative, problem-solving skills and pride in getting the details right.

Key responsibilities will include:

• Manage and action incoming queries from the People & Culture service desk, ensuring timely and accurate resolution
• Maintain accurate documentation in relation to HR processes and administrative tasks to support consistency and knowledge sharing, including updating all SOPs in a timely and efficient manner
• Proactively identify opportunities to streamline and / or automate processes, with the support of the People Operations Lead
• Work within the broader team to address areas of high administrative burden 
• Work independently to manage priorities, follow through on tasks, and deliver quality outcomes with minimal supervision
• Ensure the highest standards of data integrity across all HR systems
• Contribute to the creation and maintenance of reports, as directed by the People Operations Lead
• Support the People Operations Lead in implementing and maintaining a data auditing schedule
• In line with direction from the People Operations Lead, ensure that HR system access levels are appropriately and compliantly managed

What you will bring to the role:

• Tertiary qualification in human resource or a related field preferred but not essential 
• At least three years previous experience in a diverse and fast-paced HR administration role 
• Experience working in a global environment with a geographically dispersed team is preferred 
• Familiarity with HR systems and tools such as BambooHR, Jira and Confluence 
• Strong attention to detail with a focus on accuracy and consistency 
• Demonstrated ability to think critically and laterally and to self-solve
• Strong organisational and time management skills with the ability to work autonomously and handle multiple priorities effectively

We primarily operate in a remote work environment; however, we appreciate a flexible approach with regards to travel to Metro Manila if required on occasion. Any changes to our remote work arrangement will be communicated with ample notice.

About VGW

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

Our high-quality, acclaimed brands include Chumba Casino, Global Poker and LuckyLand Slots, which are enjoyed by millions of players in North America.

Our games are based on a freemium model, meaning they are available to play at no cost, but include optional in-game purchases to enhance gameplay. We also offer sweepstakes promotions where players can collect free entries for the chance to win real-world prizes.

At VGW, one of our core values is "our players come first". This means always striving to deliver a safe, responsible and positive player experience.

Why VGW?

At VGW, we're more than just a team. We're a diverse and inclusive group of individuals, each playing a vital role in our success.

Our core values are clear and strong; we win together, do what's right, put our players first and are powered by passion.

We believe in our people and are committed to creating an environment where everyone feels welcome, inspired, and supported. We recognise that life is more than just work - that's why we're all about flexibility so you can strike a healthy balance between your personal life and career. We're also here to champion your growth in your current role and future aspirations, providing opportunities for learning and career advancement. And to top it off, we back this all up with competitive compensation, perks and benefits.  

But it's not all business. We inject fun into the workplace, celebrate together and create lasting memories, from a mix of in-person and online events, to social gatherings and much more.

It's our combined skills, ideas and visions that drive us forward. Join us on this exciting journey, and together, we'll achieve remarkable things. 

If you want to join a team that does things differently, apply today - we look forward to seeing what you can bring to our team.

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