URGENT CSR Voice

2 days ago

Pasay, National Capital Region, Philippines Conduent Full time ₱18,300 - ₱33,300 per year

Account: HR/ Human Capital Solutions

LOBs: 100 % voice (inbound calls)

Salary offer: 18k Php basic salary + 15% night differential pay + 15% performance-based incentives + achievement bonus* (TBD by Ops team)

Employment type: Full-time temporary/ Contractual (with the possibility of getting absorbed depending on performance).

Work location: One E-com MOA Complex, Pasay (ONSITE)

Work schedule: Night shift

Target Start Date: Aug 2025 onwards

Job Qualifications:

  • Must have experience in BPO/ call center for at least 1-6 months.
  • Excellent communication skills (oral and written). Fluent in English.
  • Good comprehension and critical thinking.
  • Attained at least Highschool level (completed), SHS or college level.

As a Benefits Administration Services Associate you are expected to perform the following (but not limited to) duties and responsibilities:

  • Handle inquiries on employee benefits, claims, enrollment, and eligibility.
  • Advise participants on plan provisions, assist with forms, and escalate issues when necessary.
  • Process transactions and document calls accurately, meeting timeliness and performance standards.

We make our recruitment process convenient for you Phone and virtual processes are available, and you may also visit our Conduent Career Hub located at G/F One E-com Bdlg., MOA Complex, Pasay City.

APPLICATION REMINDER: We appreciate your interest in applying with Conduent. Please ensure that you have read and understand the job details and requirements. Our team will carefully review each application received. If you pass the paper screening, please expect to be contacted at your mobile number and e-mail indicated.

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