URGENT HIRING BPO CSR for Financial Fraud

1 day ago

Pasay, National Capital Region, Philippines Conduent Full time ₱17,000 - ₱24,200 per year

THIS MIGHT BE YOUR CHANCE TO BE HIRED as a Customer Experience Associate (voice & non-voice) for a FINANCIAL SERVICES FRAUD account here at Conduent

LOBs: pure voice | non-voice | blended non-voice

Work location: One E-com MOA Complex, Pasay (ONSITE)

Work schedule: Shifting

Target Start Date: May 2025 onwards

Employment type: Full-time permanent/ probationary

Offer: 17k-21k Php basic salary + 1,500 allowance + 15% Night diff

Other benefits: 13th month, statutory benefits, HMO, group life insurance, leave credits

Job Description:

  • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.

  • Identifies customer needs by referring to case notes and examining each as a specific case.

  • Performs routine call center activities concerning business products and services.

  • Uses standard scripts and established guidelines and under supervision, to meet SLAs.

  • Provides customers with information that is specialized and communicated in a warm empathetic manner.

  • Gathers all necessary information to update the database.

  • Escalates issues to senior levels, based on complaints or concerns.

  • Explain company policies to customers.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

Qualifications:

  • work experience in the BPO for at least 3-6 months (experience handling voice international accounts is a plus).

  • Good communication skills (oral and written). Fluent in English.

  • Good critical thinking skills.

  • completed Senior high school or at least 2nd year college level (if from old curriculum).

  • must have all the necessary pre-employment and government documents (SSS, Pag-ibig, PhilHealth, TIN, school credentials, COE from previous employers, valid NBI clearance, etc.)

We make our recruitment process convenient for you Phone and virtual process is available and you may also visit our Conduent Career Hub located at G/F One E-com Bdlg., MOA Complex, Pasay City.

  • Initial interview from the Recruitment team (over the phone)

  • Profile creation and Online application via Phenom

  • Online Assessment (Skillcheck- Basic Customer Service & Typing test)

  • Final Interview with Hiring Manager via MS Teams (possibility of having 1-DAY HIRING PROCESS)

  • Job Information Acknowledgement and Pre-employment activities

APPLICATION REMINDER: We appreciate your interest in applying with Conduent. Please ensure that you have read and understand the job details and requirements. Our team will carefully review each application received. If you pass the paper screening, please expect to be contacted at your mobile number and e-mail indicated.

To learn more, you can visit our website for Careers at Conduent.

  • URGENT HIRING BPO CSR for Financial Fraud

    24 hours ago

    Pasay, National Capital Region, Philippines Conduent Full time ₱17,000 - ₱21,850 per year

    HIRING NOW – CUSTOMER EXPERIENCE ASSOCIATE(Voice • Non-Voice • Blended) – Financial Services Fraud AccountLocation: One E-Com, MOA Complex, Pasay (Onsite)Shifting schedules | target start date Aug 2025 onwardsType: Full-time (Permanent/Probationary)Pay: ₱17K–₱21K + ₱1,500 allowance + 10% performance-based incentives + 15% Night Differential...

  • BPO CSR for Financial Fraud

    1 day ago

    Pasay, National Capital Region, Philippines Conduent Full time ₱28,800 - ₱43,200 per year

    HIRING NOW – CUSTOMER EXPERIENCE ASSOCIATE(Voice • Non-Voice • Blended) – Financial Services Fraud AccountLocation: One E-Com, MOA Complex, Pasay (Onsite)Shifting schedules | target start date Aug 2025 onwardsType: Full-time (Permanent/Probationary)Pay: ₱21K + ₱1,500 allowance + 10% performance-based incentives + 15% Night Differential payPerks:...

  • CSR | Earn up to 28,000 | VIRTUAL HIRING PROCESS | Full Onsite | Easy Account |

    1 day ago

    Pasay, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱19,600 - ₱28,775 per year

    As a Customer Service Specialist, you'll:Handle inbound calls on transfer agency services (account transfers, shareholder transactions, maintenance).Deliver exceptional client support with strong communication, problem-solving, and attention to detail.Ensure compliance with policies, regulatory requirements, and industry standards.Collaborate with internal...

  • Fraud Detection and Prevention

    1 day ago

    Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

    Job Description:We are seeking a highly skilled and experienced Expert in Fraud Detection and Prevention (Systems) to join our team within the online gambling industry. The successful candidate will be responsible for developing, implementing, and managing strategies to minimize risks associated with fraudulent activities and bonus abuse, ensuring the...

  • CSR (Spanish Bilingual)

    1 day ago

    Pasay, National Capital Region, Philippines ACCPRO International Full time ₱79,000 - ₱90,000 per year

    We're Hiring: CSR Spanish Bilingual (Retirement Loans)Location: MOA Pasay CityWork set-up/schedule/day off: Onsite | Nightshift | Weekends OffSalary Range: 79k-90k (depending on experience)With PHP 100,000* Signing BonusONE DAY HIRING PROCESSDUTIES and RESPONSIBILITIES:● Excellent communication and phone skills, with an ability to think and react to...

  • Fraud Operations Manager

    1 day ago

    Pasay, National Capital Region, Philippines Entain Full time $90,000 - $120,000 per year

    Company Description Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

  • pasay - ramp season csr & tsr hiring

    1 day ago

    Pasay, National Capital Region, Philippines Private Advertiser Full time $2,000 - $3,000 per year

    WE'RE HIRING Your BPO Career Starts Here at ALORICA PASAYReady to jumpstart your career in the BPO industry? Alorica is actively hiring Customer Service Representatives for Voice and Non-Voice Accounts across all locations What We Offer: Competitive Salary + Exciting Incentives No Experience Needed – We Provide Paid Training Exclusive Perks for New Hires:...

  • CSR/TSR ( No experience Neede) for NCR Site

    4 weeks ago

    Pasay, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time

    Urgently HiringWe are in need of Customer Service Representative/Technical Support Representatives for work on siteQUALIFICATIONS:Candidate must at least HS/SHS graduateCandidate must be 18 years old and aboveCandidate must be fully vaccinatedCandidate must have excellent English communication skillsFresh Graduates/ Entry level applicants are encouraged to...

  • Fraud Operations Team Manager

    1 day ago

    Pasay, National Capital Region, Philippines Entain Full time $104,000 - $130,878 per year

    Company DescriptionSports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly,...

  • One-Day Hiring Process

    1 day ago

    Pasay, National Capital Region, Philippines Sapient Global Services Full time ₱3,360 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Handle customer inquiries through email, chat, or other communication channels as needed.Help customers adjust or cancel reservations while adhering to hotel policies.Identify and...