HR Manager

1 day ago

Cebu City, Central Visayas, Philippines HOLIDAY FACTORY PACKAGE TOUR OPERATOR INC Full time

HR Manager

Job Responsibility


• Assist employees with benefits enrollment, changes and inquiries


• Manage the recruitment and manpower planning


• Collaborate with benefits providers to resolve issues and ensure smooth administration


• Help communicate and enforce HR policies and procedures


• Support performance appraisal processes, including data collection and analysis


• Assist in the development of the performance improvement plan


• Handle employee inquiries and concerns, and escalate to management when necessary


• Mediate minor disputes and conflicts


• Maintain training records and assist with employee development initiatives


• Collaborate with the payroll department to ensure accurate and timely payroll processing.


• Prepare and maintain HR reports, including headcounts, turnover, and other relevant metrics.


• Participate in HR projects and initiatives such as surveys and culture building activities.


• Assist in the processing of government mandated employment-related issues.

Skills & Qualification:


• Bachelor's degree in Human resources, Business Administration, Or Related field ( Preferred)


• Previous minimum 5 years call center experience in HR similar role or related roles is a plus


• Strong knowledge of HR practices and regulations


• Excellent interpersonal and communication skills


• Attention to detail and strong organizational skills


• Ability to maintain confidentiality and handle sensitive information Personal Attributes


• Integrity and ethics


• Team Player


• Adaptability and willingness to learn


• Strong Problem - solving skills


• Customer service orientation.

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