sales admin assistant
6 days ago
Key Responsibilities:
- Communicate with clients to provide updates regarding their post-event deliverables.
- Answer inquiries related to deliverable timelines, content, and adjustments.
- Ensure a high standard of customer satisfaction and follow up until completion.
- Assist the Sales team in booking schedules for events such as weddings, funerals, etc.
- Maintain and update trackers for all client deliverables to ensure no delays.
- Monitor deadlines and coordinate with production and editing teams to meet client expectations.
- Facilitate smooth interdepartmental workflows to support timely output
- Escalate concerns to relevant departments or supervisors when needed
- Prepare status reports and documentation as needed by the sales team.
- Organize digital and physical records related to each event and client.
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