Warehouse E-Commerce and Inventory Associate

3 days ago

Mandaluyong City, National Capital Region, Philippines Focus Global Pte. Ltd. Full time

Mandaluyong,Metro Manila

Full Time

Position Summary:

The Warehouse E-Commerce and Inventory Associate is responsible for supporting the growth and daily

operations of the company's warehouse e-commerce platform. This role ensures a seamless

and positive internal and external customer experience while maintaining the digital tools,

systems, and platforms essential to e-commerce activities.

Key Responsibilities:

Maintain and monitor e-commerce systems, tools, and platforms to ensure smooth

operations.

Assist in collecting and analyzing data to generate insights for improving business

performance.

Provide operational support including product listings, order processing, and

coordination with relevant departments.

Ensure excellent customer service through prompt, polite, and professional

communication.

Collaborate effectively with internal teams to support marketing, logistics, and customer

service initiatives.

Manage inventory level and perform pre and cycle counts as necessary

Coordinates and performs Inventory Reconciliation to ensure accuracy between physical

and system records.

Qualifications:

Strong understanding of e-commerce platforms and customer service principles

Analytical mindset with attention to detail

Good interpersonal and communication skills

Ability to work effectively in a fast-paced and dynamic environment

Team-oriented and proactive in addressing challenges

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