
Store Manager
4 days ago
Job Summary:
Responsible for achievement of sales and profitability, merchandising and shrinkage control, business analysis, customer service, and people management of the entire store.
Job Description:
Sales and Profitability:
- Achieves sales versus target
- Achieves EBIT and EBITDA versus target
- Manages operating expenses effectively by implementing cost-effective plans
Merchandising and Shrinkage Control:
- Maintains ideal Shelf Service Level (SSL)
- Knowledgeable on product off-take particularly on fast-moving and best-selling merchandise
- Ensures that merchandise display guidelines are strictly followed
- Ensures that clean and fresh standards are observed in all departments
- Maximizes marketing promotions through timely and proper execution
- Ensures correct and timely implementation of space rentals
- Ensures correct execution of category management
- Supervises cycle count, and semi-annual, and annual inventory activities to ensure accurate results
- Ensures that security measures and control procedures are in place
- Ensures that market returns (Return to Vendor) are within allowable percentage
Business Analysis:
- Reviews financial performance and identifies solutions to address business needs
- Conducts monthly departmental reviews and implements programs to achieve financial targets
- Initiates competitive study to identify opportunities that will help improve sales
Customer Service:
- Ensures 100% compliance of all store personnel to customer service standards
- Conducts customer needs analysis to identify areas for improvement in the store
- Handles customer service-related complaints effectively
People Management:
- Conducts objective and timely performance evaluation
- Promotes personal and professional growth of direct hires through appropriate training and workshops to enhance competency
- Ensures proper implementation of employee discipline at all times
- Ensures 100% compliance with approved policies and procedures
Reportorial and Other Requirements:
- Prepares departmental sales analysis
- Prepares annual and semi-annual performance appraisals
- Performs stock correction requests
- Ensures application of local permits and licenses not covered by the company's Liason Officer
- Recommends community sponsorship activities as part of the store's social responsibility
- Prepares and approves SAP-related requirements
Job Key Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in Business Administration or its equivalent
- Required skills: Excellent leadership skills, analytical, basic problem-solving skills
- At least 3 years of working experience in the related field is required for this position
- Applicants must be willing to work at Robinsons Easymart Springwoods Mandaue, Robinsons Easymart Pardo, and Robinsons Easymart Liloan.
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