Talent Welfare and Relations Supervisor

8 hours ago

Libis, Philippines EuroAsia Executive Search Inc. Full time ₱480,000 - ₱600,000 per year

The Talent Welfare and Relations Officer/Supervisor plays a strategic and supervisory role in ensuring employee welfare, engagement, and compliance with company and statutory requirements.

Duties and Responsibilities:

I. Benefits Administration

  • Oversees implementation and monitoring of statutory and company benefits in compliance with laws.
  • Ensures timely processing of timekeeping, payroll documents, and benefits (HMO, life insurance, uniforms, rewards).
  • Coordinates with providers (e.g., Medicard, Sunlife) for issue resolution and service improvement.
  • Manages annual physical exams and benefit-related audits.
  • Maintains accurate and updated HRIS benefit data and ensures compliance with BIR, SSS, PhilHealth, and Pag-IBIG.

II. Employee Services and Records Management

  • Ensures accuracy of HRIS data, employee records, and ID systems.
  • Approves employee documentation requests (certificates, IDs, records).
  • Safeguards employee data privacy and improves service request processes.

III. Employee Relations

  • Oversees offboarding, final pay, and clearance processing.
  • Addresses employee welfare concerns and supports engagement initiatives.
  • Coaches and guides Talent Welfare Associates.

IV. Team Support and Projects

  • Develops and updates SOPs on welfare and employee services.
  • Leads or supports HR projects such as wellness and technology rollouts.
  • Coordinates with Finance and Operations for cross-functional processes.
  • Prepares reports and analyses for management use.

PERFORMANCE INDICATORS

  • Accuracy and timeliness of HR services
  • Employee satisfaction and feedback
  • Turnaround time and complaint rate
  • Quality of reports and compliance
  • Team supervision and leadership effectiveness

QUALIFICATIONS

  • Bachelor's degree in Psychology, HR, or Business Administration
  • 2–3 years HR experience (benefits, timekeeping, payroll, ER, records)
  • Strong knowledge of labor laws and government benefits
  • Supervisory experience preferred
  • Detail-oriented with strong analytical and communication skills
  • Upholds confidentiality, ethics, and service excellence

Job Type: Full-time

Pay: Php40, Php50,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • HR: 3 years (Required)

Location:

  • Libis (Required)

Work Location: In person

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