Business Systems Analyst

5 days ago

Libis P, Philippines Dencom Consultancy and Manpower Services Full time ₱300,000 - ₱360,000 per year

About the Role

We're looking for an IT Operations Specialist – Business Systems Analyst (BSA) to help improve business efficiency through technology and ensure the smooth operation of critical business systems.

This role involves analyzing, maintaining, and supporting systems such as ERP, POS, and other business applications. You'll work closely with users, developers, and vendors to troubleshoot issues, document processes, and implement improvements that enable the business to achieve its goals.

Key Responsibilities

Application Maintenance

  • Develop and maintain standard operating procedures and best practices for IT systems.
  • Manage system version control, deployment, and testing of new and existing features.
  • Monitor system stability and performance after version updates.
  • Troubleshoot application issues and escalate to the technical team or external consultants when needed.

User Training

  • Identify user training needs on implemented systems and automation tools.
  • Conduct system and process training for end-users.

Documentation

  • Prepare and maintain documentation such as business process flows, user manuals, and system specifications.
  • Document and manage user requests for customization or enhancements.

Security and Compliance

  • Ensure adherence to IT policies and security standards, including data protection and system access.
  • Conduct regular audits of systems, especially servers, to ensure compliance.

User Support

  • Provide day-to-day support for ERP, POS, and other business systems.
  • Manage user accounts, roles, and access permissions.
  • Coordinate with consultants or vendors for complex issues and follow up until resolved.
  • Conduct in-depth analysis and troubleshooting of system-related issues.

Performance Indicators

  • High availability and reliability of business systems (ERP, POS, HRIS, etc.).
  • Timely completion of projects within scope and budget.
  • Efficient and responsive IT support.
  • Compliance with IT policies, security standards, and core values.
  • Well-documented and user-friendly systems and procedures.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field.
  • At least 2 years of experience in an IT-related role.
  • Experience using or supporting ERP, POS, or other business systems (preferably in retail or hospitality).
  • Knowledge of Microsoft applications; experience with analytics or business intelligence tools is a plus.
  • Strong analytical and problem-solving skills.
  • Good communication and interpersonal skills; proactive and collaborative approach.
  • Flexible, detail-oriented, and passionate about continuous improvement.

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

  • Discounted lunch
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

  • IT System Analyst Support

    2 weeks ago

    Libis, Philippines Homegrown Olympics Management Enterprises Full time ₱220,000 - ₱250,000 per year

    HIRING: System Analyst Support – IT DepartmentQualifications:Graduate of IT, IT Engineering, IT Management, or related courseWith 1–2 years IT support experienceStrong technical + problem-solving skillsGood communication, service-oriented, and a team playerCan start ASAPResponsibilities:Provide IT support and resolve user requestsAnalyze and troubleshoot...

  • IT Business Systems Analyst

    5 days ago

    Makati Central Post Office P, Philippines Tranzend Solutions Trading Corporation Full time ₱900,000 - ₱1,200,000 per year

    QualificationsCollege graduate, BS Degree in IT or any related course3 years' experience focus as System Business AnalystProven analytic background and able to translate the user requirements with clarity into functional and system design specifications.Have strong written and verbal communication/interpersonal skills.Can work with minimum...

  • Cybersecurity Analyst

    20 hours ago

    Libis P, Philippines Dencom Consultancy and Manpower Services Full time ₱480,000 - ₱720,000 per year

    About the RoleWe're looking for a Cybersecurity Analyst to help protect the organization's digital assets and ensure the security of critical systems and data. This role focuses on identifying vulnerabilities, monitoring threats, and responding to security incidents.You'll work closely with IT and business leaders to strengthen defenses, maintain compliance...

  • Cybersecurity Analyst

    21 hours ago

    Libis P, Philippines EPS Management Full time ₱480,000 - ₱720,000 per year

    Job SummaryThe Cybersecurity Analyst is responsible for safeguarding the organization's digital assets by identifying vulnerabilities, monitoring for threats, and responding to security incidents. This role involves implementing protective measures, conducting risk assessments, and ensuring compliance with security standards.Cybersecurity Analyst will work...

  • Junior Business Analyst

    1 week ago

    Cebu City P, Philippines Corlogiq Consulting & Systems Full time ₱800,000 - ₱1,200,000 per year

    About the RoleWe are looking for a Junior Business Analyst to join our team and provide support in analyzing data, preparing financial and business reports, and generating insights that guide strategic decision-making. This role is well-suited for fresh graduates who are eager to learn and develop their careers in finance, management, and business...

  • Infrastructure Systems Administrator

    5 days ago

    Libis P, Philippines Dencom Consultancy and Manpower Services Full time ₱240,000 - ₱360,000 per year

    About the RoleWe're looking for an Infrastructure Systems Administratorwho will help ensure efficient and secure IT operations across our offices and stores. This role focuses on managing IT infrastructure projects, maintaining hardware and network systems, and supporting daily IT requirements that keep the business running smoothly.Key...

  • Systems Data Analyst

    7 days ago

    Cagayan de Oro P, Philippines Golden Century Marketing Full time ₱800,000 - ₱1,200,000 per year

    About the roleAs a Systems Data Analyst at Tom's Koi Pet Supplies, you will play a crucial role in encoding the data systems that support our pet supplies business. This full-time position is located in Osmena Extension, Cagayan de Oro, Misamis Oriental, and will see you work closely with our Operations Manager to ensure our data is delivering valuable...

  • IT Business Analyst

    3 days ago

    Mandaluyong Central Post Office P, Philippines Skybridge Payment Inc Full time ₱600,000 - ₱720,000 per year

    We're Hiring: IT Business Analyst / System AnalystCompany: Skybridge Payment Inc. (SkyPay)About UsSkybridge Payment Inc., also known as SkyPay, is a fast-growing FinTech company transforming the way businesses and consumers connect through payment technology. As a leading provider of innovative and secure payment solutions, SkyPay is committed to building an...

  • Cyber Security Analyst

    5 days ago

    Libis, Philippines EuroAsia Executive Search Inc. Full time ₱480,000 - ₱720,000 per year

    The Cybersecurity Analyst is responsible for safeguarding the organization's digital assets by identifying vulnerabilities, monitoring for threats, and responding to security incidents.Duties and Responsibilities:Respond to cybersecurity incidents, including containment, investigation, remediation, and recovery.Identify and assess threats, vulnerabilities,...

  • IT Business Analyst

    1 week ago

    Western Bicutan P, Philippines Healthway Cancer Care Hospital Full time ₱420,000 - ₱480,000 per year

    Job SummaryThe Business Analyst's role is to plan and design efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help address client IT needs, communicate and resolve systems issues, and identify improvements and solutions...