operations manager

1 week ago

Cebu City, Central Visayas, Philippines DERMCARE GROUP OF COMPANIES Full time ₱900,000 - ₱1,200,000 per year
  • Monitors Area Managers/Branch Managers who need skill upgrading, advanced knowledge on problem solving, decision making, customer relationship management, negotiation skills, sales and marketing skills, people management, etc.
  • Conducts coaching/mentoring for Area Managers/Branch Managers to enhance this knowledge/skills and overall competencies to deliver better results/performance.
  • Represents the company in meetings with Lessors; Board Meeting/MANCOM once a month, conventions, etc.
  • Conducts ocular visits to ensure all stores are within corporate standards and to check competitors and other progress of strategic plans.
  • Collaborates with the Support Department Heads to ensure that programs/goals are properly aligned and executed.

  • Closely monitors the respective Area Manager to ensure that all internal controls are carried out by each team, such as:

  • Sales deposit of cash or non-cash transactions.

  • Inventory control of retail/store use products, expiry date of stocks, proper use of clinic supplies, and security of stocks.
  • Compliance with company policies and procedures on timekeeping, uniform, and employee discipline.

  • Proper execution of DPO/DOLE/BIR and other government agencies' policies.

  • Checks regularly with the Area Managers/Branch Managers on the correct implementation/execution of the intended operations standard operating procedures and policies.

  • Reviews from time to time if Quality Service Standards/Procedures are implemented by the store personnel.
  • Reviews the productive utilization rate of beds/treatment areas to meet financial goals and deliver value to customers.

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