Home-Based HR Associate/Scheduler

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Are you an organized and detail-oriented professional with a passion for supporting people in the healthcare field? We are looking for a Home-Based HR Associate/Scheduler to join a fast-growing U.S.-based healthcare business. In this role, you'll handle caregiver scheduling, onboarding, and staffing coordination to ensure every shift is covered and every patient receives the care they deserve.

REQUIRED CORE COMPETENCIES

• Communication Excellence: Professional and efficient in both verbal and written English communication.

• Organizational Mastery: Excellent time management skills, with a proven ability to meet tight deadlines.

• Customer-Focused: Passionate about delivering excellent service to caregivers and clients alike.

• Attention to Detail: Thorough and methodical in handling documents, shifts, and staff coordination.

• Problem-Solving: Able to think on your feet and adapt quickly to last-minute changes.

WHAT YOU WILL DO

• Call / text staff member one-by-one to ascertain schedule availability and try to get the caregiver to accept an assignment to as many open, unfilled shifts as possible.
• Aim to complete the schedule by close of business on Wednesdays for the following 2 full weeks.
• Ensure that client shifts are filled with caregivers who have matching attributes (i.e. willing to work with dogs in the home, willing to work with a client who smokes, etc.).
• Process pre-shift electronic Covid health screening to ensure caregivers are fit to work.
• Collect updated caregivers documents as they expire (CPR certification, CNA license, etc.).
• Build rapport with all caregivers. They will be more willing to accept work assignments from you if you have a good working relationship and they like you.
• Participate in conducting staff surveys and other ad-hoc requests from time to time.

WHAT WE LOOK FOR

• Education: Bachelor's degree in Business Administration or a related field.

• Experience: 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting.

• Industry Knowledge: Familiar with medical terminology and health insurance basics.

• Language Proficiency: Strong English communication skills, written and verbal.

• Work Schedule: Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday.

• Technical Skills:

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Skilled in Google Suite (Docs, Sheets, Gmail)

  • Experience using scheduling systems

WHAT WE OFFER

• Salary Range: PHP 35,000 to 37,500

• Industry: Healthcare

• Job Type: Full-time

• Work Shift: 8:00 AM – 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US 

• Industry-leading salary packages  

• Permanent work-from-home setup  

• Company equipment provided   

• Internet stipends upon regularization  

• HMO Coverage    

• PTO credits and service incentive leaves  

• Major spring and winter company live events  

• Monthly employee appreciation virtual events  

• Company-provided career skills training courses  

• A company culture focused on your personal and professional growth 

WHO WE ARE 

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.  

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.  

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us