
Credit Administration Associate
4 days ago
The Credit Admin Associate (Collections) provides administrative and clerical support to the collections team by maintaining accurate records, preparing reports, and ensuring all collection-related documentation is properly processed. This role focuses on back-office tasks, ensuring smooth and efficient loan collection operations without direct interaction with clients.
Key Responsibilities
Administrative & Documentation Support
- Maintain and update records of loan listing
- Prepare and organize collection reports for the collections team
- Process and document payments received, ensuring proper reconciliation in the system
- Assist in generating collection notices and reminders
- Provide administrative support to field collectors and collection officers
- Coordinate internally for document retrieval, processing, and filing
Data Management & Reporting
- Compile daily, weekly, and monthly reports on overdue accounts for management review
- Coordinate with the finance and accounting teams to reconcile payment records
- Organize account records for audit and reference purposes
- Assist in preparing required documentation for legal proceedings or loan restructuring cases
- Assist the Admission Team in identifying potential Repeat Loan borrowers
Qualifications & Requirements
- Ability to process 40–50 payment update transactions daily
- Capable of performing monthly extractions and updating loan balances of up to 2,000 accounts
- At least one year of experience in loan processing, collections support, or administrative roles in financial services is an advantage
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field (preferred but not required)
- Strong attention to detail and organizational skills
- Proficiency in Google Sheets and loan management software
- Strong time management skills and ability to work with minimal supervision
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