Customer Representative Management Associate

2 weeks ago

Quezon City, National Capital Region, Philippines Tasteless Food Group Full time ₱144,000 - ₱432,000 per year

CRM Associate/Officer:

Duties and Responsibilities:

Customer Journey & Experience Development.

Map out and implement digital customer journeys across lifecycle stages (acquisition, onboarding, engagement, retention, win-back).

Use data insights to create highly targeted, personalized campaigns that improve customer engagement and conversion.

Continuously optimize touchpoints to enhance customer satisfaction and digital brand experience.

Email & SMS Marketing

Plan, create, and manage email and SMS campaigns to communicate promotions, updates, and personalized offers.

Monitor campaign performance, conduct A/B testing, and implement data-driven improvements.

Ensure all messaging aligns with brand voice and enhances the overall customer experience.

Job Type: Full-time

Pay: Php24,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Flextime
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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